Moomoo Malaysia Help Center-December New Customer Promotion T&C
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December New Customer Promotion T&C

Campaign Period

2024/12/9 10:00PM MYT - 2024/12/31 09:59PM MYT

**Moomoo MY reserves the right of final interpretation for this campaign.

 

Campaign Eligibility

You are eligible to participate in this event if you have never deposited funds into Moomoo MY universal account before 2024/12/9 10:00 PM MYT.

To claim the New User Promotion reward, you need to successfully complete the Tasks within the campaign period.

Rewards

Upon completing the tasks that meet the reward criteria, you can receive a new user welcome pack worth up to RM1,800, which includes:

(1) Cash rewards, including 1 RM50 cash coupon and 2 RM25 stock cash coupons, total worth valued at RM100;

(2) A free fractional share, including 0.2 AAPL stock, valued at RM200 (estimated based on the closing price of stocks on 2024/10/09);

(3) A free fractional share, including 0.5 AAPL stock, valued at RM500 (estimated based on the closing price of stocks on 2024/10/09);

(4) A free share, including 1 AAPL stock, valued at RM1,000 (estimated based on the closing price of stocks on 2024/10/09); only 5,000 rewards are available during the event, on a first-come, first-served basis.

(5) Learn Premium (Trader Strategy Guidance), including Market Data, Exclusive Group, Advanced Courses etc., for a limited time worth RM320

(6) Moomoo Cash Plus 5% p.a. Returns (This offer applies only to the first subscribed funds of RM10,000. The minimum subscription amount is RM0.01, and the validity period is up to 30 days.)

(7) Prize from Lucky Draw, including 30-day Malaysia Stock commission-free card, RM10 stock cash coupon, 0.1 AAPL stock (valued at RM106), 0.2 NVDA stock (valued at RM124), 1 TSLA stock (valued at RM1692); estimated based on the closing price of stocks on 2024/12/06.

 

Task 1: Successfully registered a Moomoo ID.

Reward: 

Available upon successful registration and login to the moomoo app.

(I) Free 60 Levels US Stock Quotes

(II) Free 3 Levels Malaysia Stock Quotes

(III) Free 1 Level SG Stock Quotes

(IV) Free 1 Level HK Stock Quotes

(V) Free 1 Level Chinese Stock Quotes

 

Task 2: Successfully opened Moomoo MY universal account.

Reward

The 180-day commission-free trading period will only be automatically issued upon successful activation in each stock market, respectively (i.e. United States / Malaysia / Singapore / Hong Kong / China).

 

Task 3: Successfully opened a Moomoo MY Universal Account, and deposit funds into the account by 2024/12/31 09:59PM MYT, with no minimum amount required.

Reward:

Eligible for One Lucky Draw Entry

Lucky Draw Prizes: 30-Day Malaysia Stock Commission-Free Card, RM10 Stock Cash Coupon, 0.1 Apple Share (worth RM106), 0.2 Nvidia Shares (worth RM124), 1 Tesla Share (worth RM1,692) (Estimated based on the closing prices as of 2024/12/06).

30-Day Malaysia Stock Commission-Free Card Usage Rules: After your 180-day commission-free card from the account opening reward expires, go to the "My Rewards" page in the app and click "Use" to enable it. This benefit applies only to commission-free purchases of Malaysian stocks.

RM10 Stock Cash Coupon Usage Rules: During the validity period of the coupon, when you place and execute an order that meets the conditions for using the coupon, the coupon will be automatically applied. The coupon is not directly deducted from the amount of your order; instead, the cashback will be credited to your account within 5 trading days after successful use. You can view the details of coupon usage in Me >> Coupons >> Records >> Discount Details.

0.1 Apple Share / 0.2 Nvidia Shares / 1 Tesla Share: No asset-locking requirement. Shares will be credited to your account automatically within five trading days after you draw and claim the reward.

 

Task 4: Successfully opened a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM500 into the account by 2024/12/31 09:59PM MYT.

Reward:

The Learn Premium reward will be unlocked after achieving a cumulative net deposit of RM500. Once deposited, customers need to return to the campaign page, click the 'Unlock' button, and proceed to the Moomoo Learn Premium page to claim the reward during the campaign period.

Moomoo Learn Premium is inclusive of Market Recap, Exclusive Group, Advanced Courses and more.

 

Task 5: Successfully opened a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM1,000 into the account by 2024/12/31 09:59PM MYT.

Reward: 

(I) RM25*2 stock cash coupons will be issued and activated immediately after achieving a cumulative net deposit of RM1,000 and clicking the 'Claim' button on the campaign page during the campaign period. The stock cash coupon will be valid for 90 days from the date of issuance.

How to use stock cash coupons: During the validity period of the coupon, when you place and execute an order that meets the conditions for using the coupon, the coupon will be automatically applied. Upon successful use, you will receive a notification message informing you that the stock cash coupon has been used. The coupon is not directly deducted from the amount of your order; instead, the cashback will be credited to your account within 5 working days after successful use. You can view the details of coupon usage in Me >> Coupons >> Records >> Discount Details.

(II) RM50*1 cash coupon will be issued after after achieving a cumulative net deposit of RM1,000 and clicking the 'Claim' button on the campaign page during the campaign period. The cash coupon will be activated if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM1,000 (or equivalent assets) for 60 days.

How to use cash coupon: Upon completion of the locked-in task, the cash coupon will be automatically credited to your account balance within 5 working days.

Note: After depositing, you can freely trade stocks. The decrease in net value due to fluctuations in holding value will not affect the unlocking of rewards.

 

Task 6: Successfully open a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM5,000 into the account by 2024/12/31 09:59PM MYT.

0.2 Apple stock reward will be issued after achieving a cumulative net deposit of RM5,000 and clicking the 'Claim' button on the campaign page during the campaign period. The free 0.2 Apple stock reward will be unfrozen if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM5,000 (or equivalent assets) for 60 days.

How to unlock free share: Upon completion of the locked-in task, the free share will be automatically credited to your account balance within 5 trading days.

The value of the free share is estimated based on the stock prices as of 2024/10/09, and the reward value will fluctuate according to market conditions.

Note: After depositing, you can freely trade stocks. The decrease in net value due to fluctuations in holding value will not affect the unlocking of rewards.

 

Task 7: Successfully open a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM10,000 into the account by 2024/12/31 09:59PM MYT.

Reward: 

0.5 Apple stock reward will be issued after achieving a cumulative net deposit of RM10,000 and clicking the 'Claim' button on the campaign page during the campaign period. The free 0.5 Apple stock reward will be unfrozen if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM10,000 (or equivalent assets) for 60 days.

How to unlock free share: Upon completion of the locked-in task, the free share will be automatically credited to your account balance within 5 working days.

The value of the free share is estimated based on the stock prices as of 2024/10/09, and the reward value will fluctuate according to market conditions.

Note: After depositing, you can freely trade stocks. The decrease in net value due to fluctuations in holding value will not affect the unlocking of rewards.

 

Task 8: Successfully open a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM30,000 into the account and complete 3 buy trades by 2024/12/31 09:59PM MYT.

Reward: 

One Apple share will be issued after achieving a cumulative net deposit of RM30,000 and completing 3 buy trades (including stocks, ETFs, and funds), and then return to the event page to click the "Claim" button during the campaign period. The Apple share will be unlocked after you maintain a net deposit (including cash, stocks, and other assets) of RM30,000 (or equivalent assets) for 60 days and complete 3 buy trades during this period. There is a limit of 5,000 Apple shares during the event, available on a first-come, first-served basis. If you have completed the tasks but the Apple shares have been fully claimed, you will not be able to receive the Apple share.

How to unlock free share: Upon completion of the locked-in task, the free share will be automatically credited to your account balance within 5 working days.

The value of the free share is estimated based on the stock prices as of 2024/10/09, and the reward value will fluctuate according to market conditions.

Note: Upon making a cumulative net deposit of at least RM30,000, feel free to trade your stocks. Don't worry about fluctuations in your holdings' value, it will not affect the unlocking of rewards - the key is to maintain a minimum net deposit of RM30,000 throughout the 60 days. You can freely add or remove funds from your account during this time, as long as this minimum net deposit is kept at RM30,000. In the unlikely event that the unlocking of free stocks fails due to a significant decrease in the net value caused by fluctuations in the value of your assets, Moomoo MY will investigate and complete reward re-issuance within 7 working days.

 

Example 1: User A deposits RM30,000 on 2024/10/27, and uses the entire RM30,000 for 3 buy trades. If the stock value decreases to RM5,000 due to fluctuations, User A is eligible to receive a reward of the free share.

Example 2: User B deposits RM35,000 on 2024/10/27, and uses RM35,000 for 3 buy trades. On 2024/10/30, User B withdraws RM5,000. User B is still eligible to receive a reward of the free share.

Example 3: User C deposits RM35,000 on 2024/10/27, completes 3 buy trades, and withdraws RM8,000 on 2024/10/30. User C does not meet the conditions to receive a reward of free share because after the withdrawal, User C has a net deposit of only RM27,000.

 

Task 9: Successfully open a Moomoo MY Universal Account, and successfully subscribe to any one of the following three funds — United Money Market Fund-Class R/Maybank Retail Money Market-I Fund/Eastspring Investments Islamic Income Fund-Class R, before 2024/12/31 09:59PM MYT.

Reward: 

Enjoy the 5% p.a. guaranteed return on Moomoo Cash Plus (applicable to the first subscribed fund, limited to RM10,000 in the fund holding. Maximum subsidy applies to the RM10,000 you subscribed, with a minimum subscription of RM0.01, valid for 30 days. Any amount exceeding RM10,000 in the fund holding, starting from RM10,000.01, will follow the fund's own annualized return rate).

If your first chosen fund is below 5% p.a., Moomoo MY will subsidize the difference for up to 30 days in the form of cash coupons, limited to RM10,000 in the fund holding. New customer subsidies will be issued in cash coupons within 7 working days 30 days after the initial subscription.

Detailed calculation of the maximum possible return:

(5%/365) * maximum holding period * maximum holding amount

(5%/365) * 30 * RM10,000 = RM41.10

Example: If a new user selects Maybank Retail Money Market-I Fund as their first fund, which has 3.5% p.a., Moomoo MY will cover the difference to ensure a 5% p.a. return within the first 30 days of the initial subscription.

The subsidy (i.e., the difference between the 5% p.a. and the fund's base return) will be issued in the form of cash coupons to your Moomoo MY Universal Account within 7 working days after the 30-day period ends.

If the selected fund’s return rate exceeds 5% p.a., the fund’s return rate will be applied.

Notes: 

During the promotion period, Moomoo MY guarantees only a 5% p.a. return for 30 days, without principal guarantee. There are 3 Moomoo Cash Plus funds eligible for the 30-day 5% annualized return offer: United Money Market Fund-Class R, Maybank Retail Money Market-I Fund, and Eastspring Investments Islamic Income Fund-Class R.

The 5% p.a. guaranteed return offer is only applicable to the first successfully subscribed Cash Plus fund, based on the subscription time. If two funds are purchased simultaneously, the fund with the higher purchase amount will be eligible for the subsidy. The first subscribed fund could be either manually purchased by the customer or automatically purchased through SmartSave. If purchased through SmartSave, please pay attention to the purchase notification and the first Cash Plus fund you bought, along with the remaining subsidy days.

If the fund shows negative returns, Moomoo MY will calculate the cash reward subsidy based on the 5% p.a.

Moomoo MY guarantees up to 30 days of 5% annualized return, but there is no guarantee on the investment principal.

 

Frequently Asked Questions

1. How to earn a 5% p.a. guaranteed return?

New users who make their first deposit during the campaign period and subscribe to any of the Cash Plus funds (United Money Market Fund-Class R, Maybank Retail Money Market-I Fund, or Eastspring Investments Islamic Income Fund-Class R) can enjoy a 5% p.a. return for 30 days. This offer only applies to the first subscribed fund, with a maximum subsidized holding of RM10,000. The minimum subscription amount is RM0.01, and the validity period is up to 30 days.

If you subscribe to two funds at the same time and the confirmation times are identical, the fund with the higher subscription amount will be considered the primary fund. The primary fund can be subscribed to either manually by the customer or automatically through SmartSave activation, depending on the subscription time. The 5% p.a. includes the original yield of the fund and the additional yield calculated daily by Moomoo MY. The total additional yield will be credited to your Moomoo MY Universal Account in the form of cash coupons within 7 working days after the 30-day promotional period ends.

If the fund experiences negative returns, Moomoo MY will compensate users with a cash reward based on the 5% p.a..

Moomoo MY only guarantees a 5% p.a. return for up to 30 days, and the investment principal is not guaranteed.

2. When does the Moomoo Cash Plus 5% p.a. guaranteed returns subsidy start?

The 30-day period will begin once you make your first Cash Plus fund purchase and the fund shares are confirmed.

For Eastspring Investments Islamic Income Fund-Class R: If you subscribe before 9:00 AM (MYT) on a given day, the shares will be confirmed the next day. If you subscribe after 9:00 AM (MYT), the shares will be confirmed on the third day.

For United Money Market Fund-Class R/Maybank Retail Money Market-I Fund: If you subscribe before 12:00 PM (MYT), the shares will be confirmed the next day. If you subscribe after 12:00 PM (MYT), the shares will be confirmed on the third day.

If there is a holiday, the confirmation will be postponed to the next trading day.

3. How is the daily subsidy for new customers calculated based on the 5% p.a. guaranteed return?

When the holding amount is less than RM10,000:

Daily subsidy for new customers = (5% - Fund’s 7-day annualized return) / 365 * Holding amount of the day.

When the holding amount is equal to or greater than RM10,000:

Daily subsidy for new customers = (5% - Fund’s 7-day annualized return) / 365 * RM10,000.

Example 1: If a customer subscribes to the Maybank Retail Money Market-I Fund on October 27th, with a subscription amount of RM5,000 and the fund shares are confirmed on October 28th, assuming the 7-day annualized return is 2.5%*, the subsidy for October 27th would be: (5% - 2.5%) / 365 * RM5,000 = RM0.34.

Example 2: If a customer subscribes to the Maybank Retail Money Market-I Fund on October 27th, with a subscription amount of RM10,000 and the fund shares are confirmed on October 28th, assuming the 7-day annualized return is 2.5%*, the subsidy for October 27th would be: (5% - 2.5%) / 365 * RM10,000 = RM1.34.

4. Do I need to purchase Cash Plus through the event page?

No, you do not need to make the purchase on the event page. Once registered during the event period, you can purchase Cash Plus through any available channel to receive the additional subsidy.

5. Can I redeem my funds at any time?

Yes, you can redeem your investment in the fund at any time; however, the 30-day additional subsidy period will not pause. The 30-day period for the 5% p.a. guaranteed return is activated upon purchase. During this time, you can redeem or increase your holdings as needed.

After the 30-day guaranteed return period ends, Moomoo MY will calculate the total return based on your daily holding amounts during that period. The subsidy amount will be credited to your Moomoo MY Universal Account within the following 7 working days.

6. Can I subscribe again after a full withdrawal of my initial subscription?

Your initial subscription triggers a 30-day guaranteed return period. Even after fully withdrawing your initial subscription, the countdown for this period will continue. As long as you resubscribe within the 30-day period, you can still take advantage of the remaining guaranteed return period to receive subsidies. This only applies to the same fund as your initial subscription.

7. What happens after the 30-day guaranteed return period ends?

Once the 30-day guaranteed return period ends, you will no longer receive the additional subsidy, but you can continue to earn the fund’s own returns. The additional subsidy will be issued in the form of cash coupons to your account within 7 working days after the initial 30-day period.

8. What happens if the selected fund generates a negative return?

If the fund generates a negative return, Moomoo MY will calculate the cash reward subsidy based on a 5% p.a.. Users will still be entitled to the guaranteed 5% p.a. cash coupon from Moomoo MY, but the investment principal is not guaranteed.

9. Which funds are included in the 5% p.a. guaranteed return?

The three eligible funds are: United Money Market Fund-Class R, Maybank Retail Money Market-I Fund, Eastspring Investments Islamic Income Fund-Class R

10. How to to check the 5% subsidy returns?

Please log in to the activity page (activity link: https://www.moomoo.com/my/promotion/welcome), find the "Enroll in Cash Plus" module, click on "Earning Details" to view the daily subsidy amount.

11. Will trading with the money I deposited affect the unlocking of rewards?

No, it won't. After depositing funds, you are free to trade stocks. As long as you maintain a net deposit of RM1,000/ RM10,000/ RM30,000, fluctuations in the value of your holdings due to market movements will not affect the unlocking of rewards. Additional deposits or withdrawals will not affect the unlocking process.

12. Why haven't I received the reward after depositing?

After completing the claim and maintaining the respective net deposit for 60 days, the reward will be issued to you within 5-7 trading days. You can view it in 'app - Me - My Rewards'."

13. Can I claim the reward by transferring RM1,000/ RM5,000/ RM10,000/ RM30,000 from other brokerages?

No, depositing refers to transferring cash from a bank to your Moomoo MY universal account. Transferring shares is not considered a deposit. If a user transfers RM1,000/ RM5,000/ RM10,000/ RM30,000 between accounts, it does not meet the requirements of this campaign .

14. Why can't I claim the free Apple stock rewards even though it hasn't been fully claimed, and I have done 3 buy trades and a net deposit of RM30,000?

Please check if your buy trades have been successful. You need to meet the cumulative net deposit requirement of RM30,000 and complete 3 buy trades (including stocks and ETFs) during the campaign period to qualify for the rewards. Additionally, this event will only distribute 5,000 Apple shares. Once the Apple shares are fully allocated, no further distributions will be made to customers. The details will be specified in the event rules, so participants are encouraged to keep an eye on the activity guidelines.

 

Campaign Disclaimer

1. The rewards and offers in this campaign/promotion (“Campaign/Promotion”) are provided by Moomoo Securities Malaysia Sdn. Bhd. ("Moomoo MY”), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Campaign/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Campaign/Promotion (“Terms and Conditions”), as well as the terms and conditions of the existing Client Agreement. Moomoo MY has the final decision on the eligibility of participants in this Campaign/Promotion.

2. Moomoo MY reserves the right to: (i) amend these Campaign/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo MY in connection with this Campaign/Promotion shall be binding on all participants.

3. You shall be responsible for any telephone, internet and other charges that may be incurred.

4. Currently, Moomoo MY limits sign-ups to a limited group of nationalities. Please click on the drop down box during your account opening process to see if your nationality is available on the list.

5. You can only open one universal account with Moomoo MY. Moomoo MY does not allow one person to open a universal account on behalf of another person (i.e. non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo MY may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future campaigns/promotions.

6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.

7.  In Malaysia, the investment products available through the moomoo app are offered by Moomoo MY, a licensed entity registered with Securities Commission Malaysia (“SC”) (License No. eCMSL/A0397/2024). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Campaign/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo MY does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Campaign/Promotion does not consider your investment objectives, financial situation or financial needs.

8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Campaign/Promotion, these Terms and Conditions shall prevail.

9. Moomoo MY shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with this Campaign/Promotion and/or redemption or use of the prize/rewards howsoever arising, including but not limited to, fulfilment of the prizes/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo MY of this Campaign/Promotion shall not entitle any party to any claim or compensation against Moomoo MY for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.

10. Any trademarks. Graphic symbols, logos, or intellectual property contained in any materials relating to this Campaign/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo MY does not provide any financial advice, endorsement or sponsorship of its products or services.

11. This Campaign/Promotion is not eligible to users whose names are on the "Moomoo MY Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo MY, their name will be added to the "Moomoo MY Event Participation Ban List".

12. Should a user not fulfill all the stated conditions of this Campaign/Promotion, Moomoo MY reserves the right to cancel any delivered rewards, including commission-free trading for US/MY stocks, gift stocks, Level 2 US market data, Level 1 MY market data. Commissions and fees will then be charged by Moomoo my as per normal standards.

13. In order to ensure the fairness of the Campaign/Promotion, the Campaign/Promotion may have restrictions on the daily reward distribution limit, the total reward distribution limit, and the upper limit of rewards received by a single user.

14. This advertisement has not been reviewed by the SC.