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"Love & Gift" Terms and Conditions (T&C)

1. Eligible Participants

This campaign is open to specially invited clients of Moomoo Securities Malaysia.

Moomoo Securities Malaysia reserves the right to change the eligible participants of this campaign at any time without prior notice.

Each eligible client may participate in this campaign using only one account.

 

2. Activity Period

Activity Period: July 20, 2026, 10:00 AM – August 19, 2026, 11:59 PM (MYT)

Redemption Deadline: August 19, 2026, 11:59 PM (MYT)

Complimentary redemption coupons that remain unredeemed after the deadline will automatically expire and will not be reissued.

 

3. Activity Details and Rules

3.1 Task Claiming

Participants must first claim the tasks on the campaign page. Only after completing the tasks can they obtain the product redemption vouchers.

If the tasks are not claimed in advance, no vouchers will be granted even if the relevant conditions are met. Please take note of this requirement.

 

3.2 Task Completion Requirements

Participants may obtain redemption vouchers by completing the following tasks (task types vary by individual and are subject to the actual display on the campaign page):

Task 1: Net Deposit Task

During the campaign period, accumulate a net deposit of ≥ RM1,000 (excluding position transfers) to obtain 1 free redemption voucher.

Net deposit calculation: Total deposits − Total withdrawals

Task 2: Refer-a-Friend Task

During the campaign period, successfully refer 1 new user to open a moomoo Account, with that new user completing a deposit of ≥ RM1,000, to obtain 1 free redemption voucher.

The referred party must be a new client registering with moomoo for the first time.

Task 3: US Stock Options Trading Task

During the campaign period, complete 1 US stock options trade to obtain 1 free redemption voucher.

Task 4: US Stock Options Cumulative Trading Task

During the campaign period, complete a cumulative total of 5 US stock options trades to obtain 1 half-price (50% off) redemption voucher.

Task 5: Deposit + Trading Task

During the campaign period, accumulate a net deposit of ≥ RM30,000 (excluding position transfers) and complete a cumulative total of 15 trades to obtain 1 free redemption voucher.

There is no restriction on trade category or direction.

Net deposit calculation: Total deposits − Total withdrawals

 

3.3 Redemption Rules

Redemption Process

After obtaining a redemption voucher, please visit the "Points Mall" to select and redeem your desired reward.

Reward Pool (each reward may be redeemed only once per person)

  • Card Holder + Keychain
  • Earphone Storage Case
  • Outdoor Folding Bag
  • Sports Towels (2 pieces)

Voucher Usage Instructions

  • Each redemption voucher may be used only once and becomes invalid after redemption.
  • Redemption vouchers are non-transferable, non-redeemable for cash, and cannot be used in conjunction with other offers.
  • Rewards are limited in quantity and available on a first-come, first-served basis, while stocks last.
  • Please complete your redemption before 11:59 PM (MYT) on 19 August 2026. Vouchers will automatically expire after this deadline.

Compensation for Out-of-Stock Items

If all inventory is sold out during the campaign period, each free redemption voucher held will be compensated with 10,000 points, and each half-price (50% off) redemption voucher held will be compensated with 5,000 points.

Compensation points are valid for 2 years from the date of issuance.

 

3.4 Product Delivery

Upon successful redemption, products will be arranged for shipment within 30–45 business days.

The delivery address will be based on the information provided at the time of redemption. Please ensure that accurate delivery information is provided.

Moomoo MY shall not be responsible for re-shipment in cases where delivery fails due to client-related reasons such as incorrect addresses or contact information.

Certain regions may fall outside the delivery coverage area. Please refer to the notice on the redemption page for details.

 

4. Frequently Asked Questions

1. I had already met the conditions before I saw the campaign. Can I claim the task retroactively?

We regret to inform you that, per the campaign rules, tasks must be claimed on the campaign page first; only actions completed after claiming will count toward task progress. Actions completed prior to claiming will not be credited retroactively. We appreciate your understanding. You may continue to complete tasks within the campaign validity period.

2. What is the difference between a Free Redemption Voucher and a 50%-Off Redemption Voucher? Do I still need to pay points with the 50%-off voucher?

Free Redemption Voucher: No fees or points are required when redeeming a product — the item is yours at no cost.

50%-Off Redemption Voucher: You are required to pay 50% of the product's original point price upon redemption. For example, if a product is originally priced at 2,000 points, you would only need to pay 1,000 points when using a 50%-off voucher.

3. Can I do multiple tasks at the same time?

Yes. As long as multiple tasks are displayed to you on the campaign page, you may claim and work on all of them simultaneously. Upon completion of each task, you will receive the corresponding redemption voucher. Please refer to the campaign page for the specific tasks available to you.

4. "15 buy transactions" — Does repeatedly buying the same stock count as multiple transactions? Is there a minimum transaction amount?

Each independently executed buy order counts as one transaction, regardless of whether it involves the same stock. There is no minimum transaction amount per trade. For example, if you place three separate buy orders for the same stock on the same day, that counts as three transactions.

5. Prizes are available on a first-come, first-served basis. What if the prize I want is out of stock?

If all prizes are fully redeemed during the campaign period, customers holding unused Free Redemption Vouchers will receive a compensation of 10,000 points per voucher, and those holding unused 50%-Off Redemption Vouchers will receive 5,000 points per voucher. If only certain products are out of stock while other options remain available, we recommend selecting an alternative product for redemption.

6. If I have a voucher but choose not to redeem it (not because of stock depletion), can I still receive points as compensation?

No. Points compensation applies exclusively to situations where all inventory has been depleted, making redemption impossible. If inventory remains available at the end of the campaign and you have not used your voucher, it will expire automatically and no points compensation will be provided.

7. Can multiple vouchers be applied to a single product?

No. Only one voucher may be used per product; stacking is not permitted. However, you may use separate vouchers for different products.

8. Can I change my delivery address after submitting a redemption?

If the product has not yet been dispatched, you may update your address via Redeem Points→ Redeemed. Once the product has been shipped, the address can no longer be changed. Please ensure your address is accurate at the time of submission.

9. Will I receive a tracking number?

Once the product has been dispatched, you will receive a notification (via in-app message) containing the tracking number, which you may use to monitor the delivery status.

10. "First come, first served" — How can I check remaining inventory?

The redemption page in the Points Mall displays real-time inventory status, updated daily at 10:00 and 21:00. When a particular product is running low or has sold out, a notification will appear on the page. We recommend redeeming as early as possible.

 

5. Other Terms and Conditions

Right to Modify Campaign

By participating in this campaign, participants acknowledge and agree to all the terms and conditions of the activity.

Moomoo reserves the right to change, modify, add, or delete campaign content at any time, including but not limited to canceling, postponing, rescheduling the campaign, or modifying campaign terms, conditions, rules, etc., without prior notice.

Anti-Cheating Provisions

Participants shall participate in the campaign through legitimate means and shall not obtain campaign rewards through cheating, fraud, use of third-party programs, or other irregular means.

Moomoo reserves the right to revoke any campaign rewards obtained through system loopholes, violations, or malicious manipulation of orders, and retains the right to pursue relevant legal or other actions.

If irregular behavior is discovered, moomoo reserves the right to cancel the participant's campaign eligibility and the obtained rewards without compensation.

Data Confirmation

All data Related to this campaign (including but not limited to deposit amounts, referral records, task completion status, etc.) shall be subject to moomoo's backend system records.

In case of any disputes, moomoo reserves the right of final interpretation and decision.

Disclaimer

This campaign does not constitute any offer, solicitation, recommendation, opinion, or guarantee of any securities, financial products, or instruments.

Campaign rewards are physical goods and do not involve any investment return commitments.

Participants must bear investment risks themselves; moomoo Shall not be held responsible for investment results.

Tax Liability

According to applicable tax laws, participants may be liable for taxes on any rewards received; please consult a tax professional for specific guidance.

Privacy Protection

By participating in the campaign, participants agree to Moomoo’s collection and use of relevant information for the purposes of campaign management and reward distribution.

Moomoo will protect user information in accordance with its privacy policy.

Others

If you have any questions about the campaign, please contact moomoo customer service.

For matters not addressed in these terms and conditions, the moomoo Client Agreement and applicable laws and regulations shall apply.

End of Terms and Conditions

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