How to open a trust account in Moomoo AU?

I. Before You Start: What You Need

1. A Complete Certified Copy of the Trust Deed

Please provide a PDF scanned copy of the complete Trust Deed, certified within the last 6 months.

Document Requirements: It must include the cover page, the Schedule, and all signature pages. Please ensure no pages are missing.

1.1 Document Certification Guidelines

How to certify: The qualified certifier must physically sight the original document. Upon confirmation, the certifier must sign, date, and stamp (if applicable) the copy, adding a statement declaring it to be a true and correct copy of the original.
Who can certify: In Australia, common qualified certifiers include a Justice of the Peace (JP), Certified Practising Accountant (CPA) / Chartered Accountant (CA), Solicitor/Lawyer, Pharmacist, Medical Practitioner, or Police Officer.

1.2 Mailing Physical Documents

To comply with regulatory archiving requirements, please mail the physical certified copy of the aforementioned trust documents to our Sydney office within 1 month of your account being successfully opened. (Note: If the trust has a history of amendments, please also mail the certified copies of any relevant Deeds of Variation / Amendment).

Recipient: KYC Team
Mailing Address: Suite 5.01, Level 5, 570 George Street, Sydney NSW 2000

2. Trust ABN/TFN

Please provide at least one of the following: the Trust's ABN (Australian Business Number) or TFN (Tax File Number).

Tip: Normally, a formally established trust will hold at least one of these numbers. If you cannot provide either, the legal setup process of the trust may not be fully complete. We recommend consulting your accountant to confirm before proceeding.

3. Identify the Trustee(s) of the Trust

3.1 If the Trustee is a Company (Corporate Trustee)

Please prepare:

Company ACN
Company ABN or TFN (either one)
Identity documents (ID), residential addresses, and personal TFNs for all Directors and Shareholders.

Tips:

Accepted IDs include a Passport, Australian Driver Licence, or Medicare Card. We recommend providing 2 different types of ID to increase the success rate of the initial review.
Clear photos or electronic scanned copies of the ID are accepted. Please ensure all documents are valid.
If a shareholder of the company is another trust, please refer to sections "1. A Complete Certified Copy of the Trust Deed" and "2. Trust ABN/TFN" above to provide the relevant supporting documents for that trust.

3.2 If the Trustee is an Individual (Individual Trustee)

Please prepare:

Identity document (ID)
Personal TFN
Proof of Residential Address

Tips:

Accepted IDs include a Passport, Australian Driver Licence, or Medicare Card. To speed up the review process, we recommend providing 2 different types of ID.
Clear photos or electronic scanned copies of the ID are accepted. Please ensure all documents are valid.
For details on acceptable address documents, please refer to our guide: What documents can be used as proof of residential address?

4. Other Associated Persons Named in the Trust Deed

Please provide valid IDs, residential addresses, and personal TFNs (if applicable) for the following associated persons:

Settlor: Note: Only required if the initial Settlement Sum of the trust exceeds AUD $10,000.
Appointor(s)
All Named Beneficiaries

Tips:

Accepted IDs include a Passport, Australian Driver Licence, or Medicare Card. To speed up the review process, we recommend providing 2 different types of ID.
Clear photos or electronic scanned copies of the ID are accepted. Please ensure all documents are valid.

II. Step-by-Step Guide

Step 1: Start your application

Log in to the moomoo app, navigate to [Accounts] on the bottom menu, tap [Open New Account], and select [Trust Account] on the account type page.

Step 2: Fill in trust details

Follow the on-screen prompts to accurately enter the trust's details.

Step 3: Fill in key personnel details

Based on the page instructions, enter the details of the Trustee(s), all Beneficiaries, and Appointor(s).

Step 4: Upload supporting documents

On the document upload page, follow the prompts to upload photos of the identity documents for the persons associated with the trust.

Step 5: Review and submit

Carefully review the Risk Disclosure Statement and Client Services Agreement. Once confirmed, complete the electronic signature and submit your application for review.

III. Processing Time & Application Status

Processing Time: Trust accounts require a manual compliance review. Provided all submitted documents are complete and accurate, the review process typically takes 5 to 15 business days.
Additional Information Required: If any documents are unclear or further information is needed, we will contact you via your registered email address. Please keep a close eye on your inbox during this period.
Check Your Status: You can check your application status at any time by logging into the moomoo app and navigating to the [Accounts] page. You will also be notified of the final outcome via in-app messages and your registered email.