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How to close my account

If you need to close your account, please make sure you complete the following steps:

1. All your stock positions are settled

2. You have zero asset left in your account

3. Send an email to clientservice@futuau.com applying for the account cancellation and stating the reason.

Email templates:

your name:

moomoo ID:

the reason for account cancellation:

a statement that you will give up the remaining assets (if needed);


● We will process the account cancellation request within 1 to 3 business days upon receiving your emails.

● After the account is cancelled successfully, we will send an email notifying the account cancellation. The email header will contain the moomoo ID, which you can use as proof of account cancellation.