I. Before You Start: What You Need
1.Company Information
Please prepare your company's ACN, along with any one of the following:
• Company ABN, or
• Company TFN
Tip: Typically, a successfully registered company in Australia will hold at least an ABN or a TFN. If you cannot provide either of these, your company registration might still be in progress. We recommend consulting your accountant to confirm the current setup status of your company.
2.Director and Shareholder Details
Please prepare the following for all Directors and Shareholders:
• Identity Documents (ID)
• Residential Address
• Personal TFN
Accepted identity documents include:
• Passport
• Australian Driver Licence
• Medicare Card
Important Notes:
• Clear photos or electronic scanned copies of the ID are accepted; physical originals are not required.
• Where possible, please provide 2 to 3 different types of ID for each associated person. This helps increase the success rate of the initial review.
• All identity documents must be valid. Expired documents will not be accepted.
• If a shareholder of the company is a Trust entity, we are required by compliance regulations to collect the relevant legal documents for that trust. For specific requirements regarding trusts, please [Click Here] to refer to the detailed guide under the "3. Family Trust / Discretionary Trust Account" section.
II. Step-by-Step Guide
Step 1: Start your application
Log in to the moomoo app, navigate to [Accounts] on the bottom menu, tap [Open New Account], and select [Company Account] on the account type page.
Step 2: Fill in company details
Follow the on-screen prompts to accurately enter the company's legal name, ACN/ABN, and tax information.
Step 3: Fill in key personnel details
Based on the page instructions, enter the details of Directors and Shareholders.
Step 4: Upload supporting documents
On the document upload page, follow the prompts to upload photos of the identity documents for the persons associated with the company.
Step 5: Review and submit
Carefully review the Risk Disclosure Statement and Client Services Agreement. Once confirmed, complete the electronic signature and submit your application for review.
III. Processing Time & Application Status
• Processing Time: Corporate accounts require a manual compliance review. Provided all submitted documents are complete and accurate, the review process typically takes 5 to 15 business days.
• Additional Information Required: If any documents are unclear or further information is needed, our compliance team will contact you via your registered email address. Please keep a close eye on your inbox during this period.
• Check Your Status: You can check your application status at any time by logging into the moomoo app and navigating to the [Accounts] page. You will also be notified of the final outcome via in-app messages and your registered email.
