Securing your assets is our priority
World-leading Partners
CHESS-sponsored broker
Moomoo is a CHESS-sponsored broker and gives you the choice to hold Australian shares under a personal HIN. This allows you to own shares directly under your own name, not your broker's.
Your funds are safeguarded
Moomoo Australia's clients funds are held in designated client money trust accounts held with CBA, HSBC and MUFG which are fully segregated from moomoo's own funds. You can withdraw or deposit at any time.
Account & device security
Your account and assets are safeguarded with Two-Factor Authentication when logging onto a new device. You can also keep track of all login times and corresponding device information in your login history.
Nasdaq-listed company
Our parent company is Nasdaq-listed (NASDAQ: FUTU), backed by Tencent, and is financially secure with a market capitalisation of more than U$9 billion.
We've got you covered every step of the way
Free investing education resources
From tutorials to expert insights, get free access to tools that help you learn, grow, and invest with confidence, no matter where you are in your journey.
Quality execution on every trade
We can ensure consistent platform stability, with a platform uptime of 99.9862%. Alongside reliable 24/5 pre and post market US trading protected from system failures.
Trade with all your questions answered
We support you with a 24-hour weekday service from real people with real answers.
We provide offline services at our Sydney office located at suite 5.01, level 5, 570 George Street, Sydney NSW 2000. In addition, our ground support team regularly hosts events across Sydney and Melbourne, and would be happy to meet you face to face to answer your enquiries.
Locally based offline support
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Industry leading development team
We boast a team of over 2,000 R&D personnel, constituting 65% of our workforce. With a complete technical cycle from pre-research to post-production, we've secured 272 patents for both invention and design. We're committed to improving our technological capabilities to support your experience.
545 system improvements, from you!
We have launched an Andon system to collect user feedback on our products to continuously improve their functionality. Since the implementation of this system, we have received 3,447 Andon cases, initiated 1,673 research and development projects, and successfully deployed 545 features and improvements.
4.7
4.5
Your feedback drives us
Trusted by 28 million users worldwide
FAQs
What is moomoo?
moomoo is a low-cost trading platform that provides Australians with access to global markets. You can invest in ASX, US & HK stocks, ETFs and US options with low commissions on moomoo Australia.
Is moomoo regulated?
Yes, moomoo is a regulated and secure CHESS-sponsored broker in Australia. moomoo Australia is an ASIC-regulated broker (AFSL no. 224663) and the group of companies hold 52 global licences in major financial markets.
Is my money safe on moomoo?
Yes, moomoo Australia's client funds are held by HSBC Bank Australia in a designated client money trust account and are fully segregated from moomoo's own funds. This protects client funds in the unlikely event that moomoo gets liquidated.
Is my data safe on moomoo?
moomoo Australia is committed to ensuring the security of your data. All personal information provided by you, as well as transaction and activity records, are securely stored. Rest assured, we uphold strict confidentiality standards and your data will not be disclosed to any third parties.
How do I report fraud to moomoo?
Report suspicious activities by navigating to 'Me > Fraud Prevention > Report Fraud'. This feature is accessible for both community members and non-members. We urge you to report any unauthorised communications, such as calls or messages impersonating moomoo or falsely offering stock recommendations on our behalf.
How to identify moomoo's official accounts and verified staff members?
Our official moomoo accounts are managed directly by our website team. If you have any doubts about an account's authenticity, there are ways to verify and report it:
Look for the Verification Badge: Our official accounts are marked with a verification badge.
Report Suspicious Activity: If you suspect any account of fraudulent behaviour, you can report it through the "Report" option on the account's homepage or via the "Fraud Prevention" feature in the app.How to report suspicious activity?
WhatsApp: Open chat, tap More > Report. Optionally block user and delete messages. Can also report by long-pressing a message.
Facebook: Visit the profile, click More > Find support or report. Choose option based on Community Standards violation.
Viber: Open community, tap 3 dots > Report Community. Select reason.
LINE: In chat, tap Settings > Report. Choose reason. Can also report spam messages.
For more details, visit their respective help center.How to sign up for moomoo?
Open an account with moomoo in just three minutes.
1. Sign up for a moomoo ID by email or mobile phone number.
2. Open the moomoo app and tap on Accounts > Open an Account.
3. Complete the account opening form by following the instructions.
4. Confirm your financial information and agree to the risk disclosure.
Join us to discover a CHESS-sponsored investing experience!