How can we help?

Account

• How to open an account at Futu AU
• What information do I need to prepare before opening an account
• How long does it take to open an account
• How to update my information

Funding

• How to deposit via bank transfer
• What currencies are supported for deposits
• How long will it take for my deposit to arrive
• What is PayID

Transfer Stock

• How to transfer AU stocks to Futu AU
• How to transfer US stocks to Futu AU
• Information required for transfer-in of US stocks
• How to write an email to request a stock transfer from another broker to FUTU AU

Trading in AU Market

• Trading hours of AU stocks
• Futu AU's enhancement to the minimum marketable parcel requirement
• Time-in-force
• Limit order

Trading in US Market

• Trading hours of US stocks
• Time-in-force & pre-market & post-market
• Other limits for placing US stocks orders
• Limit order

Trading in HK Market

• Trading hours of HK stocks
• How to trade odd lots
• Time-in-force
• Limit order

Tax Statements

• How to view/download tax statements
• Calculation of Capital Gains or Losses

Position & P/L

• Position's Market Value
• The cost basis of positions
• Today's P/L
• Position and P/L

Fees

• Australian stocks and ETFs Fees
• US stocks and ETFs Fees
• ADR Fees
• HK stocks and ETFs Fees

Free Stocks & Coupons

• Free stock
• Cash coupon
• Commission-free card
• Stock cash coupon

Promotions

• 1st Anniversary "Switch to moomoo" Promotion Terms & Conditions
• Welcome Rewards T&Cs
• Referral Rewards - Get EXTRA 5 Superstar stocks
• AU Premier Referral Campaign T&Cs

App Features

• Task center introduction
• Add and delete watchlist
• Technical indicators
• Line drawing

Market Introduction

• Australian market rules
• US exchanges
• HK ADR
• US market rules

Getting Started

• How to buy stock
• What are real estate investment trusts (REITs)
• What is an exchange traded fund (ETF)
• Structured warrants

Paper Trading

• How to place a paper order
• How to create a paper trading account
• Rules of paper trading

Technical Analysis

• How to study and judge the change of trading volume technical aspect volume price theory
• The implication behind the trading volume in the end of the day technical aspect volume price theory
• Eight relations of quantity price theory technical aspect quantity price theory
• What is the theory of quantity and price

Quant Trading

• How to get good at quant trading
• Scopes and limits of moomoo’s quant trading feature
• How to understand the strategy running framework of moomoo's quant trading feature
• Join us to learn and share

Contact Us

• I have a complaint, how do I go about lodging it
• How to contact us