Travel rule disclaimer

What is the Travel Rule?

The Travel Rule is a global regulatory standard that requires Virtual Asset Service Providers (VASPs) to share information about the originator and beneficiary of cryptocurrency transactions when they exceed a certain threshold. It is designed to prevent money laundering and terrorist financing. Where applicable, MCI is obligated to share client information with VASP counterparties to ensure regulatory compliance.

What does this mean for you?

Starting from the effective date, we will update our cryptocurrency deposit and withdrawal processes to comply with the Travel Rule in applicable jurisdictions. Transactions that meet the Travel Rule requirements may be subject to the following procedures.

When making a deposit or withdrawal, you may need to:

1. Complete a short questionnaire

You will be asked to provide information about the originator or beneficiary, such as their name and wallet address.

2. Verify self-custodial wallet ownership

If you are transferring to or receiving funds from a self-custodial wallet, you may need to complete a small test transfer (Satoshi test) to verify wallet ownership.

3. Provide accurate information

Please ensure all information is accurate to avoid delays. Incomplete or inaccurate information may result in your transaction being delayed or requiring additional verification.

Your privacy and security

We use Notabene's secure solution to exchange Travel Rule information, ensuring:

- Encrypted data transmission only with verified counterparties

- Only the minimum data required for compliance is shared

- Full compliance with global data protection standards

Need help?

For any questions, please contact our 24/7 customer service team.

For Travel Rule-related inquiries involving VASPs, please contact [customer service email].