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Universal Account

1. What is a Moomoo Universal Account?

Moomoo Universal Account is a new account type launched by Moomoo that supports trading securities in various markets (US, HK, and CN) in multiple currencies. Compared to a single-currency account, the advantages of a Unified Account include:

  1. Simpler trading and account management: Only one account is needed to trade across all markets and all product categories, eliminating the need to manage a Hong Kong margin account, a US margin account, and a Stock Connect account separately.

  2. Supports more trading scenarios and features: Supports multi-currency trading products within a single market, as well as trading scenarios unique to the Unified Account.

  3. Clearer asset view: Since all assets are in one account, it is easy to view your asset overview, transaction history, and statements at a glance.

To continuously enhance the user trading experience, Moomoo Financial Inc. fully upgraded its account system in June 2024 and will no longer maintain single-currency accounts. All accounts opened before June 2024 will be automatically upgraded to Unified Accounts. All new account applications after this date will directly open a Unified Account.

 

2. How to confirm that my account has been upgraded to a Unified Account?

Go to the App - [Accounts] - Select the account you wish to view - [Assets], and tap the dropdown arrow next to "Net Assets" to verify if your account is a Unified Account. If multiple currency options appear after tapping the arrow, your account has already been upgraded to a Unified Account. If no multiple currency options are displayed after tapping the arrow, please update your client using the following methods:

  1. Moomoo App:

    1. Official website: https://www.moomoo.com/download

    2. iOS/Mac: Go to the App Store, search for "moomoo" and update

    3. Android: Update via the App [Me - Settings - About - Update]

  2. Futunn App:

    1. Official website: https://www.futunn.com/

    2. iOS/Mac: Go to the App Store to update

    3. Android: Update via the App [Me - Settings - About - Update]

 

3. Will old account records be retained after the upgrade?

We will retain the transaction history, fund details, and statements of your old accounts. You can still view these records by filtering for the old account, but the old account entry will no longer be available in the trading interface.

  • View order history: App - [Account] - Select the account - [History] - [Order Records]

  • View fund details: App - [Account] - Select the account - [History] - [Fund Details]

  • View statements: App - [Account] - Select the account - [Account Information] - [My Statements]

 

4. Other Important Notes

  1. Unified Buying Power: The Unified Account provides unified buying power. When trading across different currencies, you do not need to exchange currency in advance and can directly place orders for financial products in the corresponding market. Please note that if your account does not have the corresponding currency funds, using the unified buying power will result in margin borrowing in that currency and incur corresponding margin interest charges. For specific fees, please refer to the margin trading fee schedule.

  2. USD Withdrawals Only: Currently, we do not support margin withdrawals and only support USD withdrawals. Therefore, if the funds you need to withdraw are in a non-USD currency, please exchange the currency within the App before initiating a withdrawal request.

 

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