How to make a cash transfer

1. What is a cash transfer

The cash transfer feature allows you to move funds between different accounts held in your name, helping you manage your money more flexibly. For example, you can transfer CAD from a cash account to a margin account.

2. Supported cash transfer directions

The transfer directions and currencies supported in the moomoo App are as follows:

The following directions are not currently supported for cash transfers in the App:

• TFSA/RRSP/SRRSP to Individual Margin Account/Individual Cash Account

• Transfers among TFSA, RRSP, and SRRSP

3. How to initiate a cash transfer

Go to moomoo App > Accounts > Transfers > Cash Transfer, or click here, then follow the instructions to select the currency, transferring account, receiving account, and transfer amount, and submit your request.

4. Cash transfer fees

There are no fees for cash transfers between accounts.

5. Cash transfer processing time

If you have successfully submitted a cash transfer request:

• Requests submitted during regular trading hours are usually processed within 1 business day;

• Requests submitted outside regular trading hours are usually processed within 2 business days.

6. When can I use the funds after a cash transfer is completed

Once a cash transfer is completed, the funds are available for trading immediately, and become available for withdrawal, currency exchange, or another cash transfer after 1 trading day.

7. How to cancel a cash transfer

Cash transfer requests that have already been submitted cannot be canceled in the App.

If you need to cancel a cash transfer request, please complete the form, sign it with a wet signature, and email the scanned copy to docs@ca.moomoo.com. We will process your request after receiving your email.

Form: LOD move funds.pdf