1. How to deposit funds via INTERAC e-Transfer®
To deposit funds into your account using INTERAC e-Transfer, please follow the steps below.
1.1 Submit deposit request on the moomoo app
1.2 Accept the payment request on your bank app or online banking platform
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Follow the prompts in the moomoo app and click the button to be redirected to your bank app or online banking platform to accept the payment request.
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Alternative method: Check the email sent to the address linked to your moomoo account – you can also accept the request via this email.
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The payment request will expire in 1 day. Please complete the payment within this validity period.
1.3 Check deposit status
To view the status of your deposit:
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Go to Accounts > Select an account > Transfers > Deposit > Funding History.
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Fund deposit requests submitted on trading days between 16:00 ET and 20:00 ET will remain in the "Processing" status until around 20:00 ET on the same day.
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Should you accept the payment request through your bank (mobile app or online banking platform) but the status remains in "Processing", we recommend contacting your bank to verify the transfer details and arrange for fund disbursement. While this is a rare scenario, it may occasionally occur.
Notes:
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To deposit via INTERAC e-Transfer®, clients must have a valid email address linked to their moomoo account.
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INTERAC e-Transfer® is available for Cash Account, Margin Account and Registered Accounts (
TFSA &
RRSP).
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The name on the bank account must match the name on your moomoo account. If the names do not match, the deposit will not be accepted.
2. INTERAC e-Transfer® details
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Item
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Description
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Processing Time
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On trading days, transfers after 16:00 ET arrive around 20:00 ET the same day.
At all other times, transfers are processed immediately.
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Transfer Fee
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Free
(In rare cases, your bank may charge）
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Supported Account
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All Accounts，including Margin Account, Cash Account and Registered Accounts (TFSA & RRSP)
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Supported Currency
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CAD
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Supported Banks
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Most Canadian banks
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Deposit Limit
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The deposit limit is subject to regulations set by moomoo and your bank (which may vary by banks).
Moomoo Limit:
25,000 CAD per transaction
Most Bank Limits:
3,000 CAD per Day
10,000 CAD per week
20,000 CAD per month
Your banks may allow you to increase your transfer limit. We recommend contacting your bank for further details.
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Withdrawal Hold*
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Funds will be available for withdrawal from the next trading day onwards.
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*Note: Once funds are deposited in your account, a hold will be placed on the funds for a period of time. During this hold period, some withdrawal requests can not be processed.
