FAQs about insufficient buying power

1. Deposit AUD, but want to trade US/HK stock

Since only AUD deposit is supported, when trading US/HK stocks, you need to do a currency exchange to convert AUD to USD/HKD first. Please click here to learn more about currency exchange.

2. Insufficient withholding charges

Generally, the order page just shows the order amount for you, but kindly note that you will also need to consider the freezing of transaction fees such as platform fees. Please click here to learn more about Fee Schedule.

Please also note that the 180-day free platform fee for new customers is charged on a collect-and-return basis. Please click here for details.

3. There is already a pending order and the order needs to be modified/cancelled

Please refer to the following steps:

Mobile: Accounts - More - Order History - Edit / Cancel

Desktop: Trade - Orders - Actions - Edit / Cancel

Notes: 

*Moomoo AU will not charge fees for amendment on order.

*Order cannot cancel or edit once it has been sold. 

*The orders will be cancelled automatically if it is unfilled after closing market.