Account Opening
- Open an account with Moomoo MY
- Account opening requirements
- Valid documents for your proof of address
- What is the processing time to open an account?
- Account types available at Moomoo MY
- Open a Corporate Trading Account with Moomoo MY

Account Assets
- Position's Market Value
- Cost Per Share
- Position and P/L
- Today's P/L
- Position and P&L FAQ
- Analysis
- Assets in transit
- Options Position Greeks
- Options Strategy
- How do we value your options positions?

Account Security
- How to make my account more secure
- How to use moomoo token
- Has the enabled token application been deleted or reinstalled
- What about dynamic code errors
- Beware of online investment scams

FAQ About Login
- FAQ about Login

Has the enabled token application been deleted or reinstalled

If the moomoo token has been enabled, but the token cannot be used. That's normally because of the deletion of the token application or the factory reset of the mobile phone operating system, the following two solutions can help solve the problem quickly:

1. Phone Inquiry

Customer service hotline: (+60) 03 9212 0708

Service Hours: Working Day: 24 hours; Weekends and Public Holidays: 9:30-21:30（MYT）

2. Online Inquiry

Click 「APP - Me - Custormer Service - Online Inquiry」

Both of the above methods will have a dedicated person to help solve the problem. If it is urgent, please call the customer service phone directly.

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Jefferies Financial

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