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Why can’t I use my instant buying power

You may not be able to use instant buying power in the following cases: 

1. Deposit under Review

After you initiate an ACH deposit, we need to review your account information before granting instant buying power to you. In some cases, the account review needs to be conducted manually during working hours. Once the review is done, you will receive instant buying power.

2. ACH Deposit Cancelled or Failing

If you cancel your ACH deposit, or your ACH deposit fails because, for example, you have insufficient funds in your bank account or your bank does not support ACH transfers, your instant buying power will be withdrawn. 

3. ACH Return

If the bank rejects your ACH deposit request after you are granted instant buying power, you may be deemed as committing a breach. Depending on the breach, your maximum instant buying power may be reduced, and your access to instant buying power may be unavailable.

4. Reaching Upper Limits

There are upper limits to your instant buying power. If you have used up your instant buying power, it will not be available until your ACH deposit lands in your account. You can check your maximum instant buying power by going to [Deposit > Deposit via ACH > Instant Buying Power].

5. ACH Deposit Completed

Once your ACH deposit lands in your account, the cash balance in your stock trading account will increase, and your instant buying power will be withdrawn.

Moomoo is a professional trading app offered by Moomoo Technologies Inc. In the U.S., investment products and services on moomoo are offered by Moomoo Financial Inc., Member FINRA/SIPC.

Any illustrations, scenarios, or specific securities referenced herein are strictly for illustrative purposes. Past investment performance does not guarantee future results. Investing involves risk and the potential to lose principal.