1. How can I receive free stocks from Moomoo Canada?
Please look out for Moomoo Canada's free stock promotions. Participate in these promotions for a chance to receive free stocks from Moomoo Canada.
2. Where can I view my free stocks from Moomoo Canada?
Check "Stock Rewards" at the bottom of the Accounts page. After claiming your free stocks, go to your Moomoo Canada Universal Account to view the stocks that have been credited. (To ensure you can use this feature properly, please update your app to the latest version.)
3. How do I claim free stocks?
There are two types of free stocks: those you can claim directly, and those you claim after completing specified tasks.
(1) To claim free stocks directly, you need a Moomoo Canada Universal Account to receive the corresponding stocks. Please open a brokerage account before claiming. Otherwise, Moomoo Canada cannot award and credit the stocks to your brokerage account.
(2) To claim free stocks that require specified tasks, you must first open a brokerage account for the relevant stock market and then complete the required tasks. Tasks vary by promotion. You can check the specific task instructions on the page where you claim free stocks.
4. When will my free stocks be credited after I claim them?
After you successfully claim your free stocks, Moomoo Canada will purchase and credit them to your Moomoo Canada Universal Account within 5 trading days. The exact timing is subject to when the stocks are actually credited. You can start trading with them as soon as they are credited. Please watch for position changes in your brokerage account.
5. How is the number of free stocks credited to my account determined?
The system calculates the corresponding number of shares based on the market price when you successfully claim the stocks, or the previous trading day's closing price.
6. Why did the system automatically claim my free stocks for me?
To make things easier for you, some promotions may have the system automatically claim free stocks for you after you receive the free stocks or complete the specified tasks. Please check the specific promotion rules.
7. Why do the conditions for claiming and using the same stock differ?
The conditions for claiming and using stocks may differ depending on the specific rules of each promotion. Please read the specific rules of the relevant promotion carefully to confirm the claim conditions, usage conditions, validity period settings, and other details for the free stocks.
8. Why are my free stocks still unavailable to claim after I have completed the tasks?
For tasks involving deposits, maintaining assets, and similar types, there is a reward settlement period of about 2–5 trading days after task completion due to different settlement cycles across markets. The exact timing is subject to when settlement is actually completed.
9. What does the validity period mean?
The validity period is the time during which you must tap the claim button or complete the tasks shown in the claim conditions. If within the validity period you do not complete the tasks shown in the claim conditions, or you complete the tasks but do not tap to claim the stocks, you will not receive the corresponding stock reward.
10. Why is a cost shown for my free stocks?
The cost is determined by Moomoo Canada based on the market price when the stocks are transferred to your account, or the previous trading day's closing price. This cost helps you track your gains or losses and does not represent a real expense.
11. Why does my account show a debit balance after I sell my stocks?
In principle, as long as a real trade is involved, transaction-related fees apply regardless of the number of shares or their source. If your account does not have enough cash, a debit balance and interest may be incurred.
12. Other Terms and Conditions
Moomoo Canada's free stocks and related advertisements do not constitute an offer, solicitation, recommendation, opinion, or any guarantee by Moomoo Canada of any securities, financial products, or instruments. Investing involves risk. Please invest with caution. Moomoo Canada's free stock promotions are not affiliated with the companies of the underlying securities. If there is any dispute, Moomoo Canada reserves the right to make final decisions regarding these rules.
