Important Scam Alert: Statement from Moomoo Singapore
Recently, there have been incidents of fraudsters impersonating Moomoo Singapore or using the moomoo brand name to carry out fraudulent activities online. Moomoo Singapore hereby issues the following official statement:
Moomoo Singapore is a licensed entity regulated by the Monetary Authority of Singapore (MAS) under Moomoo Financial Singapore Pte. Ltd.(CMS License No. CMS101000 and MPI Licensed No. PS20200617). We strictly comply with all relevant regulatory requirements and are committed to providing safe and reliable investment and trading services to our clients. The moomoo app is a financial information and trading app offered by Moomoo Technologies Inc.
Some fraudsters have been impersonating Moomoo Singapore or the moomoo app with malicious intent to exploit the trust of the public and our clients, aiming to illegally obtain funds. Their fraudulent methods include, but are not limited to:
(1) Creating fraudulent websites or apps that imitate the official moomoo domain and platform.
(2) Deceiving clients into providing sensitive personal information through unofficial links and platforms under the guise of "high-risk verification."
(3) Impersonating moomoo representatives to lure users into online chat groups and promote fake investment schemes.
(4) Requesting fund transfers to third-party personal or corporate accounts under the false pretense of moomoo account or investment funding.
Moomoo SG Official Contact Information
Moomoo Singapore's official contact information are as follows:
Customer Service: +65 6321 8888
Voice Support: +65 3165 8388
Whatsapp Business Account: +65 3129 5222**For sharing of promotional campaigns only.
Email: clientservice@sg.moomoo.com
SMS SenderID: moomoo or moomooSG
Moomoo Tips for Avoiding Scams in Singapore
We do not use any other numbers to contact clients. We also do not engage in investment advisory or stock recommendation activities through platforms such as WhatsApp, Telegram, RCS, Wechat or other messaging apps. Our official website is www.moomoo.com/sg, and the moomoo app should only be downloaded via our website or through official app stores.
The Moomoo Singapore account opening process is detailed on our official website at https://www.moomoo.com/sg/support. We do not accept account applications through any third-party agents or intermediaries. Clients are strongly advised to follow our official onboarding process and to avoid interacting with any unverified parties claiming to represent Moomoo Singapore or its affiliates.
Moomoo Singapore urges all users to stay vigilant and recognize fraudulent behavior. If you have any concerns, please contact our customer support via hotline (+65 6321 8888) or through the online chat feature on our website. If you encounter or suspect fraudulent activities, you may report them to the Singapore Police Force’s Anti-Scam Centre or the ScamShield initiative. We also welcome any reports and information provided directly to us.
We are grateful for the continued support and trust of our users. Moomoo Singapore strongly condemns all fraudulent activities and will take legal action against any individuals or entities found impersonating our brand or misleading our clients.
All content provided on moomoo platforms is for informational purposes only. Investors who act based on such content do so at their own risk. Moomoo Singapore bears no liability for any resulting outcomes.