Stay vigilant: Learn to spot and stop WhatsApp scams
1. What is a WhatsApp scam?
WhatsApp scam encompasses a range of deceptive practices carried out on the platform, such as misleading investment schemes, empty promises of high returns, and the dissemination of phishing links. These scams often result in the leakage of personal information and can have serious financial consequences for those targeted.
2. How do they gain your trust?
![Example 1: impersonating moomoo and giving illegal financial advice](https://ussnsimg.moomoo.com/sns_client_feed/77777003/20240408/d24cb474411f4df3a78d2b0b3f54bbf6.jpg/big?area=999&is_public=true)
![Example 2: promising high returns and inviting you to join WhatsApp](https://ussnsimg.moomoo.com/sns_client_feed/77777003/20240408/723744c26c8648569cf154123ac84de3.jpg/big?area=999&is_public=true)
![Example 3: redirecting you from the moomoo chat to WhatsApp](https://ussnsimg.moomoo.com/sns_client_feed/77777003/20240408/03bd1dcc1ccf4791ba27996ee195370b.jpg/big?area=999&is_public=true)
3. How do they take your money?
4. How to better protect yourself?
To help avoid becoming a victim of WhatsApp scams, you can take the following preventive measures:
5. How does moomoo protect you?
To help ensure your personal and financial security, moomoo takes the following actions:
○ Adhering to strict privacy protocols under the ISO27001 information security management standard, which includes sophisticated security monitoring and reporting tools.
○ Taking swift action against all forms of fraudulent behavior, such as detecting and disabling fake Moo community accounts, removing counterfeit moomoo sites and apps, and collaborating with other online communities to fight scams.
6. How to contact us on WhatsApp:
Moomoo SG, Moomoo MY and Moomoo AU have partnered with WhatsApp. Both companies have registered official accounts verified with a green tick badge, allowing us to promptly address any inquiries you may have. You can reach us via the following numbers:
Moomoo SG WhatsApp Number: +65 3129 5222
Moomoo AU WhatsApp Number: +61 482085759
Moomoo MY Whatsapp Number +6011 3011 6527
Please note that we won't direct you to add other WhatsApp personal accounts or group chats. Moomoo does not recommend stocks through any platform.
In case you discover any personal WhatsApp accounts that pretend to be moomoo staff, please report them directly on WhatsApp. We have established a fast-track process with Meta (the parent company of WhatsApp) to deal with these incidents of WhatsApp scams carried out by individuals impersonating moomoo employees. In the event of any clients suffering from financial loss, we will assist them in filing reports with the relevant authorities and cooperate fully in the investigations.
If you encounter situations where it is difficult to confirm if an account belongs to moomoo, please contact our online customer service by going to "Me > Customer Service" in the moomoo app. Furthermore, if you discover any cases of people impersonating moomoo officials, please present supporting evidence through the "Fraud Prevention > Report Fraud" so that we can respond proactively and initiate appropriate measures. ![]()
All contents such as comments and links posted or shared by users of the community are the opinion of the respective authors only and do not reflect the opinions, views, or positions ofMoomoo Financial Inc., Moomoo Technologies, any affiliates, or any employees ofMFI, MTI or its affiliates. Please consult with a qualified financial professional for your personal financial planning and tax situations.This presentation is for information and educational use only and is not a recommendation or endorsement of any particular investment or investment strategy. See this link for more information.
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only.
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Gong Xi Fuck Cai ❤ :![](https://emoticon.futunn.com/rich_big_face3_mm/100.png)
Stock Watch : be careful of "Mooers" (mostly no badges/ lighted with no history of chat in the community) that pretend to add you as friends in private chat.. After you accept, they will ask you to scan his/her WhatsApp QR code.
Be careful...
Some will say they have coins to sell or want to buy coins... be careful..
Do NOT scan
J L 7 2 Stock Watch : It automatically adds all of my hundred, and I don't add any of them![joy 😂](https://static.moomoo.com/nnq/emoji/static/image/img-apple-64/1f602.png)
steady Pom pipi :![undefined [undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36)
![undefined [undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36)
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WHITE SPIRIT 58 : Wow... Thank you so much
guys moomoo got me off the hook.. Thank you ![man-raising-hand 🙋♂️](https://static.moomoo.com/nnq/emoji/static/image/img-apple-64/1f64b-200d-2642-fe0f.png)
103395427 : Just before registering for a Moomoo account I tried to get on board "Quantum AI" but was redirected to a " whatsapp Account". And I got suspicious and ignored all other messages. Looks like QUANTUM AI is a Scam..
JJ003 : This post is really important. It is on WhatsApp that I have been scammed, step by step. The scammer tried to teach me how to invest in currency and led me into a trap by mistake. The losses have been heavy. Until now, the entire investment of hundreds of thousands has been frozen on the hero123.cc fraud website, and there is no way to withdraw money. May the profound lessons awaken you all.
SHANTHA : Is there any possible to get our money back which we lost in this scam?
Joshua721 : Recently, many women in Momo impersonating Hong Kong people in Singapore wanted to add WhatsApp, and there are several suspected scams, and I have encountered this kind of thing on WeChat in '16
Moomoo Lily OP Joshua721 : Hello mooer, please note that Moomoo doesn't guide you to add other WhatsApp personal accounts or group chats, and Moomoo doesn't recommend stocks through any platform. Thanks for the feedback, we're taking these breaches very seriously. If you find any illegal accounts in the Moo community, please report them as soon as possible and we will deal with them promptly.Correct posture to use the “Report” function-moomoo Help Center
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