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Terrible page design. It's really easy to cause errors when ...

$FUTU 230609 38.00C(FUTU230609C38000.US)$ Terrible page design. It's really easy to cause errors when you use it. Be especially careful when clicking on options; if you're not careful, you'll click the wrong one to buy. I don't know who designed Moo's page usage design, it's really terrible
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  • Moomoo Lily : Hello mooer, I'm very sorry for the inconvenience. Lily has forwarded your feedback to the relevant responsible colleagues, who are following up and processing it. Lily will also keep you posted if there is any feedback. You can also submit your feedback in the app: My - Feature Suggestions

  • Lu LohOP Moomoo Lily: I've given feedback to your customer service and sent you the reasons why it's not easy to use, but you haven't changed it. Love your previous page design. Now it's complicated and not easy to use. The most important thing about your app is to make it easy for your members to use and provide them with more convenience. Instead of thinking out of the blue

  • Moomoo Lily Lu LohOP: Hello mooer, your opinion is important to us and we have forwarded your feedback to the relevant team for further evaluation. We will continue to work hard to improve and optimize our services in the future, and hope to bring you a better service experience in the future!

  • Joyce丶丿 : Thank you for your feedback. Our group has already started to evaluate and investigate. We will do optimization after careful analysis. In the future, we will continue to improve and optimize our services, hoping to bring you a better service experience.

  • Lu LohOP Joyce丶丿: I hope you guys do it soon

  • Joyce丶丿 : We provide Settings for the close the option button. You can find it in the detailed quotes Settings. I hope it helps you. undefined

  • Lu LohOP Joyce丶丿: Thank you for the guidance. But why is it so complicated? Wouldn't the previous page app be simpler and easier to operate?
    Also, if you want to enter the options chain to view some options, you can't go directly to it like before; you have to click on the link below to do so, so it's easy to click on a mistake and cause wrong trading behavior. Aren't you designing apps that are easy for members to use? Why make it more complicated. Sophisticated usage pages make people want to escape

  • ImRyan Lu LohOP: I'm sorry for the inconvenience of new version. You can have a try to "double click" the option you want to view, and there is no need to click the option link below. undefined

  • ImRyan ImRyan: And here is the guide pic: undefined

  • Lu LohOP ImRyan: Thank you for your guidance, but many people have told you that your new version isn't easy to use; do you need one like this to guide them? I feel sorry, your changes have made you troublesome and busy, and users have also become helpless 🙄 and busy. What genius is making you all this more troublesome?

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