If clients need to reactivate their closed accounts, kindly write an email to firstname.lastname@example.org to submit the request. The email needs to include the following details:
Registered phone number:
Registered name per NRIC/Passport:
Last 4 characters of NRIC/Passport ID:
Reason for reactivating the account:
The relevant colleagues will liaise with clients on the follow up actions and what documents to be provided upon receiving the email, within 1 to 3 business days.