After a successful Bigpay transfer, you are required to provide moomoo SG with a proof of payment for us to verify whether the money is transferred from your own Bigpay account.
Follow steps below to obtain the proof of payment.
1) Log in to your Bigpay account, and go to "Analytics"
2) Tap button
3) Choose your transfer date and select "Done"
1) Send your proof of payment in the form of screenshot or PDF file to email@example.com via email
2) Subject line of the email should be 「Bigpay Proof of Payment + your moomoo ID」. For example, "Bigpay Proof of Payment 123456789".