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'Sprinklr Lays Off More Than 100 Employees' - TechCrunch

'Sprinklr Lays Off More Than 100 Employees' - TechCrunch

“Sprinklr 裁員 100 多名員工”-TechCrunch
Benzinga ·  05/03 14:22

Sprinklr, a U.S. firm offering a customer experience management platform to global brands, has laid off about 3% of its workforce — around 116 people — to realign its customer operations team, the company confirmed to TechCrunch in a statement. The new job cuts come over a year after the company cut about 4% of its headcount in February last year.

Sprinklr在一份聲明中向TechCrunch證實,一家爲全球品牌提供客戶體驗管理平台的美國公司Sprinklr已裁員約3%(約116人),以調整其客戶運營團隊。新的裁員是在該公司於去年2月裁員約4%的一年多之後進行的。

The New York-headquartered company, which counts Microsoft, Samsung, P&G and over 60% of the Fortune 100 companies globally as customers, started notifying affected employees in markets including the U.S. and India about its decision on Thursday, TechCrunch exclusively learned and confirmed with the company through an email.

TechCrunch通過電子郵件獨家獲悉並向該公司證實,這家總部位於紐約的公司週四開始向包括美國和印度在內的市場受影響的員工通報其決定,該公司將微軟、三星、寶潔和全球60%以上的財富100強公司作爲客戶。

"Sprinklr made the strategic business decision to realign our headcount across our customer operations organization," a company spokesperson said. "While these decisions are hard to make, they reflect the commitments we've outlined to restructure our business to accelerate our go-to-market efficiencies and better serve customers."

該公司發言人說:“Sprinklr做出了戰略業務決策,以重新調整整個客戶運營組織的員工人數。”“儘管這些決定很難做出,但它們反映了我們概述的重組業務的承諾,以提高我們的市場進入效率並更好地爲客戶提供服務。”

The spokesperson confirmed that the job cuts did not affect C-level roles.

發言人證實,裁員並未影響C級職位。

Sprinklr did not disclose the exact number of employees being laid off. According to its recent 10K filing (PDF), the company had 3,869 employees worldwide as of January 31. Of the total workforce, Sprinklr had 2,276 employees in India, 787 in the U.S. and 3,082 internationally.

Sprinklr沒有透露被解僱的員工的確切人數。根據其最近的1萬份文件(PDF),截至1月31日,該公司在全球擁有3,869名員工。在員工總數中,Sprinklr在印度有2,276名員工,在美國有787名員工,在國際上有3,082名員工。

"The restructuring will be done in accordance with local and country laws. This difficult, but necessary, action ensures we are aligned to our prioritized growth areas while supporting customers where they live and operate," the spokesperson stated.

“重組將根據當地和國家法律進行。發言人說,這種困難但必要的行動確保了我們與優先增長領域保持一致,同時爲客戶的生活和運營提供支持。”

In March, Sprinklr reported a 17% year-on-year increase in its quarterly revenue for Q4 to $194.2 million from $165.3 million a year ago. The company also garnered GAAP operating income of $18.5 million compared to an operating loss of $1.8 million a year ago.

3月,Sprinklr報告稱,其第四季度的季度收入同比增長17%,從去年同期的1.653億美元增至1.942億美元。該公司還獲得了1,850萬美元的GAAP營業收入,而去年同期的營業虧損爲180萬美元。

"While we will continue to hire in prioritized areas to support our growth, scale, and long-term success, our first priority is to support employees with the greatest care and respect, show appreciation for their contributions to Sprinklr, and to assist them in their transition. We will then continue our focus on strengthening our foundation, fostering innovation and enhancing our execution to drive value for our customers and shareholders," the spokesperson said.

“雖然我們將繼續在優先領域招聘以支持我們的增長、規模和長期成功,但我們的首要任務是以最大的關懷和尊重爲員工提供支持,對他們對Sprinklr的貢獻表示感謝,並協助他們過渡。然後,我們將繼續專注於鞏固我們的基礎,促進創新和提高執行力,爲我們的客戶和股東創造價值,” 發言人說。

On Friday, Sprinklr was trading at $12.10 per share with a market cap of $3.30 billion.

週五,Sprinklr的交易價格爲每股12.10美元,市值爲33.0億美元。

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