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ACT at Shoptalk: A Leap Into AI-Driven Personalization

ACT at Shoptalk: A Leap Into AI-Driven Personalization

在 Shoptalk 上行動:向人工智能驅動的個性化邁進

In the ever-evolving landscape of retail, staying ahead means continuously embracing innovation and new ideas. We recently had the opportunity to share our journey in embracing AI for enhancing customer personalization at Shoptalk, the hub for retail innovation. Shoptalk is where thousands of retail changemakers come together every year to create the future of retail. The Shoptalk agenda covers the latest technologies, trends and business models, as well as the rapid transformation of what consumers discover, shop for and buy—everything ranging from apparel and electronics to beauty and grocery.

在不斷變化的零售格局中,保持領先地位意味着不斷擁抱創新和新想法。最近,我們有機會在零售創新中心Shoptalk分享了我們在採用人工智能增強客戶個性化方面的歷程。Shoptalk是每年成千上萬零售業變革者聚集在一起創造零售業未來的地方。Shoptalk的議程涵蓋了最新的技術、趨勢和商業模式,以及消費者發現、購物和購買的東西的快速轉型,從服裝和電子產品到美容和雜貨一應俱全。

Our Chief Growth Officer, Mr. Kevin Lewis, took the stage on the "Leveraging AI to Scale Personalization" panel, highlighting our commitment to making every customer experience unique and meaningful. The discussions at Shoptalk, especially during our panel, revolved around the challenges and endless possibilities that AI presents. It's clear that the future of retail hinges on understanding and leveraging technology to create more personalized, engaging shopping experiences. Our commitment to this future was echoed through our discussions, showcasing how we equip our team members with the latest AI tools to better understand and serve our diverse clientele

我們的首席增長官凱文·劉易斯先生在 “利用人工智能擴大個性化” 小組討論會上登臺,強調了我們致力於讓每一次客戶體驗都獨一無二和有意義的承諾。Shoptalk的討論,尤其是在我們的小組討論中,圍繞着人工智能帶來的挑戰和無限可能性展開。顯然,零售業的未來取決於理解和利用技術來創造更加個性化、更具吸引力的購物體驗。我們的討論反映了我們對未來的承諾,展示了我們如何爲團隊成員配備最新的人工智能工具,以更好地了解和服務我們的多元化客戶

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Guided by our vision to become the world's preferred destination for convenience and mobility, we are constantly exploring innovative and differentiated solutions to make our customers' lives a little easier every day. By equipping our team members with AI tools, we enable them to better understand and respond to the diverse needs of our clients, thus strengthening our commitment to an exceptional customer experience.

在我們成爲全球首選的便利性和出行性目的地的願景的指導下,我們不斷探索創新的差異化解決方案,讓客戶的生活每天都變得更輕鬆一些。通過爲我們的團隊成員配備人工智能工具,我們使他們能夠更好地了解和響應客戶的多樣化需求,從而加強我們對卓越客戶體驗的承諾。

Thank you to everyone who joined us at Shoptalk.

感謝所有加入我們 Shoptalk 的人。

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