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How to contact us

You can contact us through the following ways, and we will be always at your service.

Live chat

Click here to contact us online.

US: 24 hours

Singapore: Trading day: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM SGT

Australia: Trading day: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM AEST

Customer serive hotline

US: +1-888-721-0610 (Trading day: 08:30 AM - 04:30 PM EST)

Singapore: +65-6321 8888 (Trading day: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM SGT)

Australia: +61-1300-066-668 (Trading day: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM AEST)

Email

US: cs@us.moomoo.com

Singapore: clientservice@sg.moomoo.com

Australia: clientservice@futuau.com


Kindly attach the following information often helps us to understand your issue better and fix it faster.

1. A screenshot of the issue

2. Your moomoo ID

We will get back to you as soon as possible.