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Moomoo page terms of service

Last update: December 10, 2021


The moomoo Page Terms of Service (「Terms」) govern your access to and use of our services including our website(s), mobile and desktop applications known as 「moomoo (collectively, the 「App」), APIs, and any other affiliated website or mobile applications that link to these Terms. By using the moomoo Page (「Services」) you agree to be bound to these Terms.

These Terms supplement and incorporate all provisions of the terms, limitations, disclaimers, and all conditions of the 「moomoo Terms of Use」, 「moomoo Privacy Policy」, 「Guidance for moomoo Community Rules」 and 「Moo Community Standards」 (collectively, 「Special Rules」). If there is any conflict between these Terms and the Special Rules, these Terms shall prevail. Translations to other languages are available as a convenience. If there is any conflict or ambiguity in any translation of these Terms or the Special Rules, the English language version will prevail.

At all times herein, 「we」 or 「us」 or 「our」 refers to Moomoo Technologies Inc. 


1. Eligibility

The Services are available only to legal entities other than natural persons that are not barred from receiving the Services. Whether an entity is barred from receiving the Services is a determination made solely by Moomoo. By accepting these Terms or using the Services on behalf of a legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words 「you」 and 「your」 as used in these Terms shall refer to such entity. 

2. Registration and Approval of a Page account

You must apply to register a moomoo Page account (「Account」) and complete the registration application prior to using the Services. The application will include certain information about you and is designed to serve as our due diligence to verify your identity. 

Before you use material that may be subject to copyright or trademark protection, you must provide evidence of authorization of your use of such material. You shall abide by laws and regulations, and you shall guarantee that you will not infringe legitimate rights and interests of other third parties.

We will base our decision to approve or reject your registration application based on our due diligence. 

3. Content

The Services allow approved Accounts to post text, media, and hyperlinks and communicate (「Content」) with other Accounts and moomoo users. You are solely responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations.

We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content. You may also receive Content from other moomoo users or Services users. You understand that by using the Services, you may be subject to exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate. All Content is the sole responsibility of the person who originated such Content. 

We reserve the right to remove Content that violates these Terms and other Special Rules, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment.

4. Revocation and cancellation of registration

We reserve our right to deny or revoke the registration of any Account that was deemed to have used false or misleading material in its registration application. We also reserve our right to deny or revoke the registration of any Account that violates these Terms or any provision of any other terms of use, standards of conduct, or agreements that are Special Rules supplements. To preserve the integrity and usefulness of the Services, we may revoke the registration of any Account that, in our sole discretion, is deemed dormant. When we revoke an Account’s registration, all Content associated with the Account will also be removed or deleted, and you may not be able to recover your Content.

You are entitled to cancel your Account by following the cancellation process prescribed by us.  

You may appeal a revocation of your registration by following our appeal process available here (community@moomoo.com).

5. Indemnification

If your Account is approved based on incomplete, invalid, or false information provided by you, you shall fully indemnify any loss suffered by Moomoo and/or its affiliates as a result of your unauthorized use of the Services. 

6. Rules of use

You agree to abide by these Terms and to not directly or indirectly take any action in contravention of any laws, rules, and regulations. Please review the Rules of Conduct on moomoo’s Terms of Use that are fully incorporated into these Terms.

7. Account management

You must designate one or more natural persons to operate your Account (「Designated Persons」) who will be responsible for the daily operation and management of the Account. You must appoint one of the Designated Persons as the primary point of contact for your Account. Designated Persons must provide their real names, mobile phone numbers, ID cards and other relevant information to us. You may change a Designated Person only upon our review and approval of the replacement Designated Person. 

You must protect your login credentials to keep your Account safe. We are not responsible for any harm to you or others from Content from your Account. 

You may not gift, borrow, rent, assign or sell the right to use the Account.

You will be solely liable for your inability to use the Services if your Account is stolen, compromised, or if you are otherwise unable to access your Account for any reason. You may appeal to us by following our appeal process, provided that we do not warrant your Account can be retrieved by the appeal process.  

8. Unauthorized use

You agree to notify us immediately when you suspect that your Account is being used by an unauthorized person. 

In the event that your Account is compromised or if you are unable to login,  you shall be solely responsible for being unable to use your Account and we will not responsible for any loss resulting to you or third-parties from your inability to access the Services.

9. Legal liability 

If we receive complaints from others about your Content from your Account or about your violation of these Terms, we reserve the right to delete or otherwise remove your Content at any time without any notice. Violations of these terms may result in a suspension or permanent bar from using the Services. You understand and agree that you shall be solely responsible for any claims by third parties caused by your violations of these Terms. 

10. Risk disclosure and disclaimer 

By using the Services, you understand and agree that you shall be solely responsible for any risks beyond our reasonable control, including but not limited to:

  i. information loss or data leakage caused by irresistible factors, including for example, computer viruses, Trojan horses or other malicious programs, hacker attacks; 

  ii. any malfunction occurred on any computer software and hardware, communication lines used by you and/or us; 

  iii. improper or unauthorized use of the Services;

  iv. any inconvenience caused by unstable network signal, including for example, failure of logging in to the Account, incompleteness of data synchronization;

  v. suspension or halt of the Service caused by any alteration of laws, rules and regulations; 

You understand and agree that you shall be fully aware of the fact that any Content from your Account may be copied, reprinted, modified or used by any others for any purposes.

You understand and agree that we reserve the right to change, suspend, restrict, terminate or revoke all or part of the Services under your Account at any time without notice, and you will be liable for any resulting risks. 


11. Governing law and disputes resolution

These Terms are governed by the laws of the United States (including federal arbitration law) and the State of California, U.S.A., without regard to its principles of conflicts of law, and regardless of your location. EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND MOOMOO, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT MOOMOO AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. SUCH DISPUTES INCLUDE, WITHOUT LIMITATION, DISPUTES ARISING OUT OF OR RELATING TO INTERPRETATION OR APPLICATION OF THIS ARBITRATION PROVISION, INCLUDING THE ENFORCEABILITY, REVOCABILITY OR VALIDITY OF THE ARBITRATION PROVISION OR ANY PORTION OF THE ARBITRATION PROVISION. ALL SUCH MATTERS SHALL BE DECIDED BY AN ARBITRATOR AND NOT BY A COURT OR JUDGE. 

YOU AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. 

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as amended by these Terms. The Consumer Arbitration Rules are available online at: https://www.adr.org/sites/default/files/Consumer%20Rules.pdf. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

12. Miscellaneous 

Your use of the moomoo Page means that you have read and agreed to be bound by these Terms and also Special Rules, as amended from time to time, including, but not limited to any limitation of liability, arbitration provisions, privacy policies, or choice of law therein. We are entitled to modify these Terms at any time without notice. Your continued use of the Services will be deemed to be acceptance of any new Terms. 

This presentation is for informational and educational use only and is not a recommendation or endorsement of any particular investment or investment strategy. Investment information provided in this content is general in nature, strictly for illustrative purposes, and may not be appropriate for all investors.  It is provided without respect to individual investors’ financial sophistication, financial situation, investment objectives, investing time horizon, or risk tolerance. You should consider the appropriateness of this information having regard to your relevant personal circumstances before making any investment decisions. Past investment performance does not indicate or guarantee future success. Returns will vary, and all investments carry risks, including loss of principal. Moomoo makes no representation or warranty as to its adequacy, completeness, accuracy or timeliness for any particular purpose of the above content.