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Shake Shack tests Bitcoin rewards to lure younger consumers

Shake Shack tests Bitcoin rewards to lure younger consumers

Shake Shack测试比特币奖励以吸引年轻消费者
Dow Jones Newswires ·  2022/03/04 04:28  · 提示
By Ann-Marie Alcántara 
安-玛丽·阿尔坎塔拉(Ann-Marie Alcántara)著

$Shake Shack(SHAK.US)$ is offering the cryptocurrency bitcoin as a reward for purchases made at the burger chain using Cash App, a digital wallet offered by $Block(SQ.US)$.

$Shake Shack(SHAK.US)$正在提供加密货币比特币,作为使用Cash App在汉堡连锁店购物的奖励,Cash App是由$阻止(SQ.US)$.

Customers will receive 15% of their purchase back in the form of bitcoin on any Shake Shack purchase made with Cash Card, a debit card available to Cash App users, and by buying items via Cash Boost, a rewards program available to Cash Card members.

在Shake Shack上使用Cash Card(Cash App用户可以使用的借记卡)和Cash Boost(现金卡会员可以获得的奖励计划)购买商品时,顾客将收到15%的比特币形式的购物返还。在Shake Shack购买商品时,顾客将以比特币的形式收到15%的退款。Cash Card是Cash App用户可以使用的借记卡。

Users can search for the promotion in Cash App, under the Cash Boost program and Cash Card tab, through mid-March.

到3月中旬,用户可以在Cash App的Cash Boost计划和Cash Card选项卡下搜索促销活动。

Shake Shack is testing whether it can reach younger consumers on Cash App and if customers are interested in more cryptocurrency options, executives at the burger chain said. Block's largest set of customers are in the millennial and Gen Z age groups, Amrita Ahuja, the company's chief financial officer told The Wall Street Journal in October.

汉堡连锁店Shake Shack的高管表示,该公司正在测试是否可以在Cash App上接触到年轻消费者,以及客户是否对更多加密货币选择感兴趣。Block的最大客户群体是千禧一代和Z世代,该公司首席财务官阿姆里塔·阿胡贾(Amrita Ahuja)在10月份告诉《华尔街日报》。

Shake Shack hasn't seen demand from its customers to pay with cryptocurrencies, so this experiment will be helpful in determining if the company should begin accepting them as a form of payment or extending the rewards program at some point, said Jay Livingston, chief marketing officer of the burger chain.

Shake Shack首席营销官杰伊·利文斯顿(Jay Livingston)表示,该汉堡连锁店的首席营销官杰伊·利文斯顿(Jay Livingston)表示,该公司还没有看到客户对使用加密货币支付的需求,因此这项实验将有助于确定该公司是否应该开始接受加密货币作为一种支付形式,或者在某个时候延长奖励计划。

"You're always trying to place your bets on those things that truly will be meaningful and not waste resources on the ones that won't," Mr. Livingston said.

利文斯顿说,“你总是试图把赌注押在真正有意义的事情上,而不是把资源浪费在没有意义的事情上。”

Interest in cryptocurrency has surged, with institutional clients trading $1.14 trillion worth of cryptocurrencies on the Coinbase Global Inc. exchange last year, compared with $120 billion in 2020

人们对加密货币的兴趣激增,机构客户去年在Coinbase Global Inc.交易所交易了价值1.14万亿美元的加密货币,而2020年为1200亿美元

Additionally, 62% of cryptocurrency owners increased their use of digital currencies in 2021, and 57% of consumers surveyed want to earn cryptocurrency via a rewards program, according to research from $Visa(V.US)$.

此外,根据来自的研究,2021年62%的加密货币拥有者增加了对数字货币的使用,57%的受访消费者希望通过奖励计划赚取加密货币$Visa(V.US)$.

Block has experimented with bitcoin on Cash App since 2018 and began allowing users to send it to others on the app free last year, among other features to encourage people to learn more about the cryptocurrency. Users' familiarity with bitcoin on the app spurred Shake Shack to work with Block on its rewards promotion, Mr. Livingston said.

自2018年以来,Block一直在Cash App上试验比特币,并于去年开始允许用户在该应用程序上免费发送比特币给其他人,以及鼓励人们更多地了解这种加密货币的其他功能。利文斯顿说,用户对这款应用上比特币的熟悉促使Shake Shack与Block合作进行奖励推广。

"If we just started taking crypto right now at our kiosk, it would have very low adoption," Mr. Livingston said. "But through someone like Cash App, who's been promoting it, you will get some more people that want it and that also want to learn."

利文斯顿说,“如果我们现在就开始在我们的售货亭使用密码,它的采用率会非常低。”“但通过像Cash App这样一直在推广它的人,你会得到更多想要它的人,他们也想学习。”

Customer rewards programs that offer bitcoin are one of the easiest ways for consumers and companies to join the cryptocurrency space, said Alex Adelman, co-founder and chief executive of Lolli Inc., a bitcoin rewards company. Rewards from retailers including $eBay(EBAY.US)$. and $Lowe's Companies(LOW.US)$'s Cos. are available on Lolli.

比特币奖励公司Lolli Inc.的联合创始人兼首席执行官亚历克斯·阿德尔曼(Alex Adelman)表示,提供比特币的客户奖励计划是消费者和公司加入加密货币领域的最简单方式之一。来自零售商的奖励包括$eBay(EBAY.US)$。和$Lowe‘s Companies(LOW.US)$的COS.在Lolli上有售。

Rewards promotions like Shake Shack's offer a new way for companies to connect with customers digitally while delivering value to them, said Gracie Page-Fozzati, managing director of technology at SJR, a content marketing consultancy owned by WPP PLC.

WPP PLC旗下内容营销咨询公司SJR的董事技术经理格雷西·佩奇-福扎蒂(Gracie Page-Fozzati)表示,像Shake Shack这样的奖励促销活动为公司提供了一种新的方式,在数字联系客户的同时,还能为他们带来价值。

"This loyalty scheme effectively subsidizes the democratization of crypto amongst a mainstream audience," Ms. Page-Fozzati said.

佩奇-福扎蒂说,“这项忠诚度计划有效地补贴了主流受众中密码的民主化。”

Many companies are looking to experiment with cryptocurrency without expectations of positive results, said Karine Hsu, partner at Slope Agencies LLC, a creative agency that has worked with crypto startups. But brands still need a concrete strategy as they experiment and should determine whether consumers are curious at all about cryptocurrencies, she said.

许多公司正寻求在没有预期积极结果的情况下试验加密货币,曾与加密初创公司合作的创意机构Slope Agents LLC的合伙人Karine Hsu表示。但她表示,品牌在进行试验时仍需要一个具体的战略,应该确定消费者是否对加密货币感兴趣。

As interest picks up in Web3, a buzzword used to describe a decentralized internet and startups in the cryptocurrency space, companies should see how they can add value to customers experimenting with digital currencies and other related technologies, said Brendan Gahan, partner and chief social officer at the advertising agency Mekanism Inc.

广告公司MEKIONS Inc.合伙人兼首席社会官布伦丹·加汉(Brendan Gahan)表示,随着人们对Web3的兴趣升温,公司应该看看如何为试验数字货币和其他相关技术的客户增加价值。Web3是一个流行词,用来描述加密货币领域的去中心化互联网和初创企业。

"Brands need to recognize the ecosystem is shifting away -- it is evolving -- and it is maturing, so if you want to play in this space, you've really got to bring something to the table," Mr. Gahan said.

加汉说,“品牌需要认识到生态系统正在转移--它在进化--它正在成熟,所以如果你想在这个领域发挥作用,你真的必须把一些东西带到谈判桌上来。”

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