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Open Account

Deposit
- What deposit methods does moomoo support?
- How do I deposit funds via ACH?
- How do I deposit funds via wire transfers?
- FAQ about Authentication for ACH Transfers
- How long does it take for my deposit to settle?
- How to cancel an ACH deposit request?
- What to do with failed ACH deposits?
- Instant Buying Power (IBP)
- Why can’t I use my instant buying power?
- How can I increase my instant buying power limits?
- Will my deposits be reversed if I enter the wrong remittance details?
- How to check my deposit status?
- Is there any fee for a deposit?
- Which currency can I deposit?

Withdrawal
- Supported Withdrawal Methods
- ACH Withdrawal
- Wire Transfer
- How long does it take for my withdrawal to settle?
- Withdrawal Status
- Is there any fee for a withdrawal?
- Which currency can I withdraw?
- Cancelling Your Withdrawal Request

Currency Exchange
- Exchanging Currencies
- What is exchangeable amount?
- Processing Times
- Maximum exchangeable amount
- When will my money be available and withdrawable after the exchange

Bank Account
- What bank accounts are supported by moomoo？
- How do I connect bank accounts for wire transfers？
- How to link a bank account for ACH transfers？
- How to update my ACH bank account？
- How to remove my bank account？
- Why can’t I get through the verification with the two micro deposits？
- You didn't receive the verification micro-deposit
- What is proof of bank account？
- What is proof of transfer?

Cash Sweep
- Introduction to cash sweep program
- Deposit Bank List and Rates

Stock Transfer
- Transfer In
  - How To Transfer US Assets to Moomoo Financial?
  - How to Transfer HK Assets to Moomoo Financial?
  - Moomoo Financial Inc. US Transfer Information
  - Moomoo Financial Inc. HK Inbound Transfer Information
  - Transferable Assets to Moomoo Financial Inc.
  - Cost Basis Changes After Transfer
  - Are there any fees involved in a stock transfer-in request?
  - How long does it take to process my stock transfer request?
  - Cancelling Your Inbound Transfer Request
  - Can I transfer OTC stocks?
- Transfer Out
  - Transferring US or HK stocks Out of Moomoo Financial
  - Cancelling Your Transfer Out Request
  - Are there any fees if I transfer stocks out

Cash Transfer
- Cash Transfer Guidelines

Cancelling Your Transfer Out Request

Depending on how far into the process your transfer request is, we may be able to cancel it. If you would like to cancel your transfer request, please send an email to cs@us.moomoo.com and we will attempt to cancel it on a best efforts basis.

Moomoo is a professional trading app offered by Moomoo Technology Inc. In the U.S., investment products and services on moomoo are offered by Moomoo Financial Inc., Member FINRA/SIPC.
Any illustrations, scenarios, or specific securities referenced herein are strictly for illustrative purposes. Past investment performance does not guarantee future results. Investing involves risk and the potential to lose principal.

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