moomoo US 幫助中心-Welcome Back Promotion terms and conditions

Welcome Back Promotion terms and conditions

1. Promotion period

August 15, 2023, 0:00 AM – June 30, 2024, 11:59 PM ET (hereafter referred as "Promotion Period").


2. Eligibility

This Welcome Back Promotion is only applicable to Moomoo Financial Inc. ("MFI") customers who
• made a deposit to their MFI account prior to December 31, 2023, 00:00 AM ET;
• did not have any assets in their MFI account as of December 31, 2023, 00:00 AM ET; 
• make a deposit that settles before June 30, 2024, 11:59 PM ET;
• are US residents with valid SSN.
Deposit bonuses will only be awarded to participants who have an active brokerage account at MFI.


3. Promotion Bonus

3.1 Free stocks

Total Net Deposit

Total Stocks You'll Receive

$100 - $999.99

1 share of $GRAB (NYSE: GRAB)

$1,000 and more

1 additional share of $LCID (NASDAQ: LCID) or $C3.AI (NYSE: AI)



1. Complete a net deposit* of $100 during the Promotion Period, and you will receive a free share of $GRAB stock.
After receiving your free stock, you'll need to maintain average assets of $100 or more for 60 days to unlock the stocks ("Assets" includes cash and securities positions).
2. Complete a net deposit of $1,000 during the Promotion Period, and you will receive 1 additional share of $LCID or $C3.AI.
After you receive the free stocks, you need to finish the "Claim" within the promotion period.
After receiving your free stocks, you need to maintain average assets of $1,000 or more for 60 days to unlock the stocks ("Assets" includes cash and securities positions).
Your free stock is chosen randomly according to a specific probability distribution, so you may not receive the same stock as others. There is approximately a 80% chance of getting a share of $LCID, a 20% chance of getting a share of $C3.AI.
Moomoo Financial Inc. reserves the right to adjust the incentive program parameters at its discretion.
*Net deposit = total deposit - total withdraw
Deposit bonuses are only eligible for those who deposit via ACH or WIRE. (A "wire transfer" might be referred to as an "international transfer", "TT transfer", etc. at your bank)

3.2 Cash sweep - 5.1% APY rate for uninvested cash

How to access the 5.1% APY rate

Transfer at least $500 (net value during the promotional period) into the brokerage account. 
Please note, current MFI customers enrolled in the cash sweep program that do not satisfy the conditions listed above will stay at the default cash sweep rate of 0.03%. The promotion rate of 5.1% APY is available during the Promotional Period. That promotional rate may be available after the end of Promotional Period but is subject to change at any time.


Cash Sweep Program is a cash management program provided by Moomoo Financial Inc. ("MFI").
Once enrolled in the program, uninvested cash in a customer's MFI brokerage account is automatically swept to one or more banks participating in the program and is eligible to earn interest.

Cash Sweep Disclosures

The Moomoo Financial Inc. (MFI) Cash Sweep Program is a feature of the brokerage account and should not be viewed as a long-term investment or savings option. Interest is earned on the uninvested cash swept from your MFI brokerage account to program banks. Program banks then pay interest on your swept cash, minus any fees paid to MFI. The APY might change at any time at the program banks' or Moomoo Financial's discretion. Additionally, any fees Moomoo Financial receives may vary and is subject to change. Neither Moomoo Financial Inc. nor any of its affiliates are banks.



4.1 Free stocks

4.1.1 Where can I claim my rewards?

• Once your deposit settles and meets the promotion criteria, we'll send you an in-app notification. Then you can go to the "Welcome Back Bonus" page on the moomoo app and tap the "Claim" button on the page to claim your rewards (You can go to the event page via "Me" - "Promotions" - "Welcome Back Bonus". If you didn't receive the in-app notification or any opportunities to claim within five business days after you met the promotion criteria, please do not hesitate to contact our customer service);
• Within 5 business days of a successful claim, your free stock will be added to your account as "Pending" or "Frozen". You can check it at the bottom of the "Brokerage Account" page in "Trade".

4.1.2 Which stock will be sent to you?

For this promotion, moomoo has chosen $GRAB stock as your Deposit $100 reward, and $LCID or $AI as your Deposit $1000 reward.
*Moomoo Financial Inc. reserves the right to adjust the incentive program parameters at its discretion.

4.1.3 When will my free stocks be available for trading?

Step 1: Meet the promotion criteria. After finishing the required deposit during the promotion period, then maintaining an average asset balance for 60 days, your free stocks will get unlocked automatically. (Attention, if you withdraw assets during the bonus freezing period resulting in your account equity falling below the bonus threshold, you will not be able to claim the stocks. If you have not withdrawn any assets during the freeze period, but your assets have decreased by less than the bonus threshold due to trading or price fluctuations in the market, you can contact the customer service for help.) 
Step 2: Within 3 trading days of the end of the 60-day waiting period, your stocks will be added to your account and available for trading.

4.1.4 Where can I check my daily net assets data?

You can view your assets via "Accounts" - "Total Assets" - "Assets Trend" to get an approximate assessment of your average daily assets.

4.1.5 How does moomoo calculate your average assets?

Your average daily assets will be calculated beginning the day after you claim and receive your free stocks.
For example, if you claim and receive your free stock on August 15, the average assets, for purposes of this promotion, will be calculated from August 16.
August 16: $200
August 17: $300
August 18: $500

October 14:$15,000
60-days average assets = $(200+300+500+……+15,000)/60

4.1.6 How many times can I participate in the promotion?

• Each customer can participate in this promotion only once and get one account Welcome Back Bonus. 
• Each device is entitled to one Welcome Back Bonus. Other accounts on this device will no longer be able to receive the reward. 
• After claiming your account Welcome Back Bonus, you can continue participating in other promotional events to get free stocks. Please check "Promotions & Events" for more details. 
• Do not use any computer programs or virtual devices to participate in any moomoo promotional events on your behalf. Doing so will disqualify you from claiming any bonuses. 

4.1.7 Why does the system determine that I have a malicious account?

To prevent malicious claims of rewards, moomoo has set up a system risk control. If you have been misjudged, please contact the customer service.

4.1.8 Do I have to make a lump-sum deposit to meet the deposit criteria and get my bonus?

No. You can make deposits in any amount each time. If you successfully make an initial deposit during the promotion period and your average asset balance meets the promotion criteria, you will be eligible for the bonus.


4.2 Cash sweep

4.2.1 What is the Cash Sweep Program?

Cash Sweep Program is a cash management program provided by Moomoo Financial Inc. This program is only open to US securities accounts under Moomoo Financial Inc. Uninvested cash is automatically swept to the bank(s) through this program and is eligible to earn interest.

When the cash purchasing power of the securities account is negative, the uninvested cash will be automatically redeemed from the bank(s) to the securities account before the transactions are settled to avoid the payment of financing interest. When the cash is positive, it will be automatically deposited in the bank(s) at 2pm EST of each trading day to earn interest.

More information can be found in the full MFI Cash Sweep Program Terms and Conditions:

The sweep program (1) allows an investor to earn a rate of interest on free cash that is higher than the rate offered for cash held in a brokerage account and (2) banks in the program offer insurance on such cash that is higher than that available for an SIPC-covered account.

The uninvested cash swept to program banks is eligible for FDIC insurance up to $1 million or $250,000 per program bank, inclusive of any other deposits you may already hold at the bank in the same ownership capacity, which may impact how much is covered. You are responsible for monitoring the total amount of deposits that you have with each Program Bank, in order to determine the extent of FDIC deposit insurance coverage available to you.

Please note that until funds are swept to a program bank, they are held in your brokerage account which is protected by SIPC. Once funds are swept, they are no longer held in your brokerage account and are not protected by SIPC. However, these funds are eligible for FDIC insurance through the Program Banks subject to FDIC insurance coverage limits.

4.2.2 How do I receive interest payments?

The interest in the Cash Sweep program is accrued daily and paid monthly, and will generally be paid to the swept account at the end of the month. You can use a filter to see all the records of the program in the securities account "fund details".

4.2.3 Is the 5.1% APY fixed forever?

Unfortunately no. Interest rates change for a variety of reasons and MFI reserves the right to change the interest rate available to Cash Sweep Program participants at any time and without notice.

4.2.4 Will it affect my buying power?

When participating in the Cash Sweep program, the funds deposited in the bank will still be considered as your securities' account purchasing power.

4.2.5 When will I get 5.1% APY after joining the promotions?

Eligibility for 5.1% APY will be granted to you within 3 trading days after your deposit reaches the specified amount.

Please note, eligibility for 5.1% APY will be granted on trading days of the US stock market. In case of a holiday, rewards will be delivered on the first trading day after the holiday.

4.2.6 What happens when the promotional period ends? Will it affect the promo APY rate for qualified existing users?

No, the rate should not be affected from the promotion ending. For example, if you deposit $500 today as an existing customer in order to gain the 5.1% APY for your uninvested cash, that rate should continue at the end of the promo period. However, that does not mean rates will always remain the same. APY rates are still subject to change depending on various factors, such as the Federal Funds rate, market and economic conditions.

4.2.7 Can I withdraw or invest my funds from the cash sweep program at any time?

Yes, you have the flexibility to withdraw or invest your funds at any time.


Other Terms and Conditions

1. This program is open to U.S. residents, who are at least 18 years of age with a valid Social Security Number. Employees, contractors, or persons similarly associated with Moomoo Financial Inc. or a Moomoo Financial Inc. affiliate, members of their household and employees of any securities regulatory organization or exchange are not eligible for this program.
2. The rewards in this program are offered by Moomoo Financial Inc.. Moomoo Technologies Inc. and Moomoo Financial Inc. are indirect, wholly-owned subsidiaries of Futu Holdings Ltd. The Moomoo App is a trading platform offered by Moomoo Technologies Inc.. Securities products available through the Moomoo App are offered by Moomoo Financial Inc., a broker-dealer registered with the SEC. Moomoo Financial Inc. is a member of FINRA and SIPC. For further information about Moomoo Financial Inc., see FINRA BrokerCheck. For further information about SIPC insurance coverage for accounts at Moomoo Financial Inc., see or request an explanatory brochure from Moomoo Financial Inc.
3. This offer is limited to one reward per registered account, with no more than one account enrolled per person. You must have an active brokerage account with Moomoo Financial Inc. to receive the promotional bonus stock(s).13. Neither receipt of a share of stock through this program nor identification of a particular security in communications related to this program constitutes a solicitation of the security or a recommendation to buy, sell, or hold the security. Moomoo Technologies Inc. and Moomoo Financial Inc. do not provide investment advice and does not hereby recommend any security or transaction. 
4. Neither receipt of a share of stock through this program nor identification of a particular security in communications related to this program constitutes a solicitation of the security or a recommendation to buy, sell, or hold the security. Moomoo Technologies Inc. and Moomoo Financial Inc. do not provide investment advice and does not hereby recommend any security or transaction. 
5. Customers may hold or sell awarded stocks once credited to their accounts. The value from sale of the stock can be withdrawn or used to buy other eligible securities in the account. 
6. At its discretion, Moomoo Financial Inc. reserves the right to adjust the incentive program parameters.
7. You can only register one trading account with us. If your moomoo account shows signs of fraud, abuse, or suspicious activity, e.g., using multiple accounts, moomoo may, in its sole discretion, forfeit your stock rewards and limit your chance to participate in future promotions.
8. Each device, regardless of mobile or computer, can be only entitled to one set of login bonuses.
9. Moomoo Financial Inc. and Moomoo Technologies Inc. reserve the right to terminate the incentive program at any time without notice. Other restrictions may apply and will be posted on the Moomoo App/website prior to effectiveness.
10. Consult with your tax advisor about the appropriate tax treatment for this offer and any tax implications associated with receipt of a stock bonus before enrolling. For taxable accounts, the value of all Moomoo Financial Inc. offers received may be reported as Other Income on a Form 1099-MISC where required by applicable rules and regulations. Moomoo Financial Inc. and Moomoo Technologies Inc. do not take responsibility for any tax related to this promotion.
11. Translations from English are provided for convenience only. In case of any ambiguity or dispute over the terms or rules of this promotion, the terms and conditions of the English language version will be controlled.


These terms contain a pre-dispute arbitration clause and class action waiver. You agree with the following:

● All parties to this Agreement are giving up their right to sue each other in court. including the right to jury trial, except as provided by the rules of the arbitration forum in which a claim is filed.

● Arbitration awards are generally final and binding; a party’s ability to have a court reverse or modify an arbitration award is very limited.

● The ability of the parties to obtain documents, witness statements, and other discoveries is generally more limited in arbitration than in court proceedings.

● The arbitrators do not have to explain the reason(s) for their award unless, in an eligible case, a joint request for an explained decision has been submitted by all parties to the panel at least 20 days prior to the first scheduled hearing date.

● The panel of arbitrators may include a minority of arbitrators who were or are affiliated with the securities industry.

● The rules of some arbitration forums may impose time limits for bringing a claim in arbitration. In some cases, a claim that is ineligible for arbitration may be brought in court.

● The rules of the arbitration forum in which the claim is filed, and any amendments thereto, shall be incorporated into this Agreement.

● No person will bring a putative or certified class action to arbitration, nor seek to enforce any predispute arbitration agreement against any person who has initiated in court a putative class action; or who is a member of a putative class who has not opted out of the class with respect to any claims encompassed by the putative class action until: (1) the class certification is denied; (2) the class is decertified; or (3) the client is excluded from the class by the court. Such forbearance to enforce an agreement to arbitrate will not constitute a waiver of any rights under this Agreement except to the extent stated herein. I agree that any controversy between you and your affiliates, any of their respective officers, directors, employees, or agents and me (including any of my officers, directors, employees, or agents) arising out of or relating to this Agreement, our relationship, any Brokerage Services provided by you, or the use of the App or your website, and whether arising before or after the date of this Agreement, shall be arbitrated and conducted under the provisions of the Code of Arbitration of the FINRA. If any party unsuccessfully resists confirmation or enforcement of an arbitration award rendered under this Agreement, then that party shall pay all costs, attorneys’ fees, and expenses incurred by the other party or parties in confirming or enforcing the award. Arbitration must be initiated by service upon the other party of a written demand for arbitration or notice of intention to arbitrate. Judgment, upon any award rendered by the arbitrator, may be entered into any court having jurisdiction.