Withdraw Funds

1. How to initiate a withdrawal request 

You can withdraw funds via the app by following the steps below:

1) Enter the withdrawal page via “APP >  Accounts > Transfers > Withdraw”

2) Select the securities account and the currency

3) Select the beneficiary account. If you haven't added a bank account, please add one first

Tip: Please add your own bank account. You are required to upload a bank statement to help us verify your bank account information.

4) Enter the amount you’d like to withdraw. Only settled funds can be withdrawn from securities account to bank account

5) Submit the request and wait for the arrival of funds

2. How to check the status of withdrawal?

You can view your funds record via “APP - Accounts - Transfers - History”

You can find your withdrawals with any of the five statuses shown below:

● In Progress: The withdrawal request is pending 

● Completed: The withdrawal request has been processed on our side.

● Cancelled: The withdrawal request has been cancelled by the client.

● Declined: The withdrawal request has failed the review. For details, please refer to the email and app notification. 

● Reversed: The funds are returned to your moomoo account due to a bank reversal.

3. Estimated arrival time and fees

3.1 Transfer to Singapore Banks

3.2 Transfer to non-Singapore Banks