With respect to Bank Negara Malaysia (BNM) imposing the Administrative Monetary Penalty (AMP) on Malayan Banking Berhad and Maybank Islamic Berhad on 14 August 2024, Maybank would like to reiterate our commitment to enhancing customer experience and communication, and ensuring that we abide and adhere to all BNM regulations in relation to our service uptime.
Internal measures to further strengthen and monitor our systems are in place to ensure optimum performance. We greatly appreciate our customers' continued support, patience and understanding.
Maybank statement in response to BNM AMP-RMiT