Sina Technology News on the afternoon of May 9. Recently, Lenovo Group released the 2024 Global Chief Information Officer (CIO) Report, stating that artificial intelligence is the top priority of today's corporate chief information officers (CIOs). Although they are eager to further expand the application of artificial intelligence, they are constrained by factors such as speed and security, and other functional departments within the company are not ready.
In order to thoroughly understand the confusion and needs of global CIOs in transformation and further study the role and potential of AI in reshaping and empowering enterprises, Lenovo Group conducted a survey of 750 CIOs around the world. The survey samples were from ten important global markets such as Brazil, China, Germany, Singapore, the United Kingdom, and the United States. The number of respondents in each market was almost equal, and the respondents all came from companies and organizations with more than 250 employees.
In stark contrast to previous research, CIOs are more focused on core IT functions. More than half (51%) of the global CIOs surveyed believe that artificial intelligence and machine learning (AI/ML) are currently the most urgent priorities to be addressed, and cybersecurity is just as important; Chinese CIOs are more aware of this urgency (59%). This urgency is related to the business pressure faced by CIOs, and they need support to drive business growth rather than just ensure operation and maintenance. 84% of CIOs surveyed globally revealed that corporate business growth is directly linked to their personal assessment metrics and accounts for an unprecedented share.
“Today's CIO's job is in the midst of a storm of innovation. Over the years, IT functions have expanded into many non-traditional fields, and artificial intelligence is forcing CIOs to return to their core tasks.” Huang Jianheng, president of Lenovo Group Solution Services Business Group (SSG), said, “They need to ensure the real implementation of artificial intelligence while proving the value of these technology investments and delivering measurable business results.”
According to the report, CIOs are generally optimistic about the potential and impact of artificial intelligence. 80% of CIOs surveyed believe that breakthroughs and developments in artificial intelligence will have a significant impact on their business. At the same time, CIOs see the speed and security of AI applications as the biggest obstacle to scaling up their applications, and most functions in the enterprise are unprepared for AI applications, including: new product lines (78%), corporate policies/usage specifications (76%), supply chain (74%), and IT technical skills (51%).
Furthermore, CIOs are faced with the ongoing challenge of quantitative assessments. 61% of CIOs surveyed said that proving the return on investment (ROI) of technology investments is “very” or “extremely challenging,” and 42% confess that they don't expect to generate positive returns from AI investments for at least two years. (Wen Meng)