The after-hour trajectory of Unisys Corporation (NYSE: UIS) stock exhibited a notable ascent in its market value on Friday, showcasing a notable surge of 5.86% to $5.78. That followed a stable regular session with Unisys stock concluding at $5.46. The significant increase in the value of UIS shares on the US stock market occurs as a result of the disclosure of the financial results' release date.
The date of Unisys' (UIS) first-quarter 2024 financial results conference call and its participation in future investor conferences have been announced. On Tuesday, May 7, 2024, following the close of market, Unisys will reveal its first-quarter 2024 financial results. The following day, the company will have a conference call.
Furthermore, Unisys has proven its dedication to going above and beyond IT support standards by attaining biannual recertification through HDI's IT Support Center Certification program, which was completed recently. HDI is the leading organization dedicated to elevating technical support and service management across enterprises.
HDI's Support Center Certification is based on an internationally recognized standard for best practices in IT support and global validation of organizations with support divisions that operate efficiently and effectively, ultimately leading to increased customer satisfaction and retention.
The audit demonstrated that Unisys provides world-class desk services to its clients and that Unisys customer experience measures are significantly more advanced than those of most organizations. As an HDI-Certified Support Center, Unisys Global Service Desk is part of an elite circle of support centers dedicated to quality operations, continuous improvement, strategic vision, a positive work environment and high levels of customer service.
This assessment of Unisys reflects a 15% increase in overall performance and significant strides since the last certification audit in 2021. Key strengths highlighted in the recertification report include adding the Experience Management Office into the overall delivery model, implementing 14 Experience Level Agreements (XLA) in the production environment and focusing on proactive business development predictive experiences.
Unisys received high marks for overall leadership, strategy and policy, and people management. The recertification represents the continuous work of Unisys to optimize IT support operations, progress the maturity of its advanced Global Service Desk capability and helping clients achieve breakthroughs with superior IT support.