On the afternoon of April 26, Sina Technology News reported that recently, JD announced the launch of a beauty bonus feature, but now many consumers are complaining on the internet that they only received genuine products and have not received giveaways, saying that JD is “unplayable.”
Sina Technology learned from within JD that when the back-office was set up, they mistakenly treated the two products of Anresha and Baicaoji as giveaways. The price was set to 0 yuan. After the event went live, a large number of orders instantly triggered a back-office warning, causing related users' orders to be locked and delivery delayed.
“However, JD will fulfill all contracts and will be shipped one after another from now on. Currently, the loss is estimated to be in excess of one million.” Industry insiders said they told Sina Technology.