On the afternoon of April 22, Sina Technology News reported that a screenshot was leaked today. The content shows that due to force majeure, the anchor under Xinxuan Group will be suspended indefinitely from now on, and the exact broadcast date is yet to be determined. Xin Xuan said that some of the anchors' small stores have not yet closed, and users with shopping needs can still place orders. The small store customer service and Xin Xuan customer service team will continue to serve the majority of Xin Xuan users. For after-sales questions about the products, please contact the small store customer service or Xin Xuan's assistant.
Xin Xuan Group has yet to officially respond to this. Sina Technology contacted Assistant Xin Xuanxiao on Kuaishou. Currently, manual customer service is normal. At the same time, the customer service staff said that the above news did not affect users' ongoing product transactions.