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中国联通(00762)3月智慧客服客户问题解决率为98%

China Unicom (00762) smart customer service customer problem resolution rate in March was 98%

Zhitong Finance · Apr 19 05:05

China United Network Communications +0.00% CHINA UNICOM -0.34%

中国联通(00762)公布，截至 2024 年 3 月份，“大联接”用户累计到达...

智通财经APP讯，中国联通(00762)公布，截至 2024 年 3 月份，“大联接”用户累计到达数约10.28亿户，5G 套餐用户累计到达数约2.69亿户，物联网终端连接累计到达数约5.285亿户。5G 行业虚拟专网服务客户数为10,030 个。当月智慧客服客户问题解决率为98%，当月智慧客服智能服务占比为84.3%。授权专利本年累计数量为362件。

China Unicom (00762) announced that as of March 2024, a total of “Big Connect” users have arrived...

Zhitong Finance App News, China Unicom (00762) announced that as of March 2024, the cumulative number of “Big Connect” users reached about 1,028 million, the total number of 5G package users reached 269 million, and the cumulative number of IoT terminal connections reached about 528.5 million. The number of virtual private network service customers in the 5G industry is 10,030. The customer problem resolution rate of smart customer service in the month was 98%, and the proportion of smart customer service intelligent services in the month was 84.3%. The total number of authorized patents this year is 362.

Disclaimer: This content is for informational and educational purposes only and does not constitute a recommendation or endorsement of any specific investment or investment strategy. Read more

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This page is machine-translated. Moomoo tries to improve but do not guarantee the accuracy and reliability of the translation, and will not be liable for any loss or damage caused by any inaccuracy or omission of the translation.

This presentation is for informational and educational use only and is not a recommendation or endorsement of any particular investment or investment strategy. Investment information provided in this content is general in nature, strictly for illustrative purposes, and may not be appropriate for all investors. It is provided without respect to individual investors’ financial sophistication, financial situation, investment objectives, investing time horizon, or risk tolerance. You should consider the appropriateness of this information having regard to your relevant personal circumstances before making any investment decisions. Past investment performance does not indicate or guarantee future success. Returns will vary, and all investments carry risks, including loss of principal. Moomoo makes no representation or warranty as to its adequacy, completeness, accuracy or timeline for any particular purpose of the above content.

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This page is machine-translated. Moomoo tries to improve but does not guarantee the accuracy and reliability of the translation, and will not be liable for any loss or damage caused by any inaccuracy or omission of the translation.

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