Zhiyun Health (09955) announced that recently, as a leader in digitally empowering pharmacy operations, the company recently launched...
Zhitong Finance App News, Zhiyun Health (09955) announced that recently, as a leader in digitally empowering pharmacy operations, the company recently launched its first digital employee — Yan Ruyu - Xiaoyu (as the name suggests, words must be done, actions must bear fruit, and results must be believed). By continuously exploring technological drivers in out-of-hospital solutions, digital employees optimize and upgrade the workflow and operation model of online to offline (O2O) operation services, freeing traditional personnel from complicated matters, and improving the overall efficiency of O2O operation services with technological efficiency combined with operational wisdom to better help pharmacies achieve the goals of increasing revenue, reducing costs, and improving efficiency.
The digital employee is the company's intelligent operation product based on a large model. It aims to further release new quality productivity through technical means, provide business support, technical support, and AI support for O2O operations, and help achieve business revenue and efficiency goals. Its core application capabilities include text comprehension and analysis, question and answer ability, sentiment analysis, text summarization, etc., to achieve basic functions and advanced capabilities such as intelligent response, duty, group content, intent recognition, service management, strategy generation, and operational feedback. It can implement semantic analysis, sentiment recognition, and conversational content generation based on large models, and combine workflows to achieve standard or batch operation. Digital employees can also provide early warning reminders, service quality monitoring, etc. to corresponding responsible employees within the group.
The company has always focused on the field of digital chronic disease management. As more business scenarios enter the scope of application of Zhiyun Health's digital employees, and more retail pharmacies implement digital transformation and upgrading, the company's digital employees will continue to optimize and iterate to help retail pharmacies break through inherent business boundaries, so that more customers can reap the dividends brought by advances in digital technology.