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AudioCodes and Tata Tele Business Services Collaborate to Deliver Integrated Voice Calling for Microsoft Teams Under Its Smartflo UCaaS Product Line

AudioCodes ·  Mar 25 00:00

Highlights

  • TTBS and AudioCodes have collaborated to offer Smartflo UCaaS on Microsoft Teams for integrated voice calling via Microsoft Operator Connect and Direct Routing for Microsoft Teams
  • The AudioCodes Live Platform for Microsoft Teams solution enables TTBS to streamline Microsoft Teams voice UCaaS delivery from a single platform integrated into their existing core network
  • AudioCodes Live Platform includes advanced automation and user management tools to simplify customer onboarding and lifecycle management
  • TTBS also selected the AudioCodes Voca Conversational Interaction Center (CIC) as part of the AudioCodes Live Platform to provide Microsoft Teams-integrated contact center services to their customers, powering the convergence of their customers' UCaaS and CCaaS needs
  • By partnering with TTBS, one of India's leading B2B digital connectivity and cloud solutions provider, AudioCodes significantly expands its coverage in the growing Indian enterprise market for Microsoft Teams solutions
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