Sina Technology News On the afternoon of March 12, JD Health CEO Jin Enlin said at the 4th JD Health Partners Conference that in 2023, JD Health will further strengthen infrastructure construction, promote business innovation and experience upgrading, and continue to consolidate the “first entrance to online health consumption” advantage. In 2024, JD Health will also improve the online and offline integrated medical and health service system, and accelerate progress towards “the first entry point for national health consumption” covering all scenarios and channels.
According to it, in 2023, JD Health continued to attract new merchants, and the number of merchants increased by more than 100% year on year, thus further enriching supply, and the number of products increased by more than 30% year over year; JD Health also continued to optimize the storage layout and distribution network to make delivery faster, and products with a “211” time limit increased 10.2% year over year; JD Health also launched a series of thoughtful service guarantees such as the “Sunset Red” hotline, “late payment”, and lightning refunds, and the net recommended value of users increased steadily; in the past year, more than 40,000 products of JD Health participated in the “10 billion dollar” “Subsidies” and Activities such as “cheap free shipping”, as well as self-operated 30-day price guarantees and free shipping services from third party merchants.
In 2024, JD Health will focus on improving supply, optimizing experiences, and expanding scenarios to further strengthen its advantages in the field of health consumption. Specifically, JD Health will expand the entry of more new businesses, support the growth of more small and medium-sized businesses, help more leading merchants gain new room for growth, comprehensively stimulate the diversification of categories and products, and cultivate and develop more million-level merchants and tens of millions of merchants. At the same time, JD Health will comprehensively upgrade new product solutions and is committed to incubating more million-level new products and tens of millions of explosive products.