Gelonghui July 18Some investors asked 301169.SZ, "can the zero user experience intelligence platform (D-CEM) developed by the company based on nine databases, including contact library, algorithm library and early warning strategy database, be used as an open source at present?" How much performance has the related business produced? "
Zero point replied that zero point D-CEM product is a set of customer experience management intelligent system platform. It can monitor user experience data in real time, intelligently analyze user experience feedback, agile early warning user experience risk and realize closed-loop management from problem discovery to problem solving. The platform is not open source yet. For the company's business and performance, please pay attention to the company's interim announcement and regular announcement.