This year, the 11th super typhoon "Xuanlan Nuo" is menacing, with strong wind and rain in Zhejiang, Shanghai, Fujian and other places. China Pacific Insurance attaches great importance to the typhoon, deployment in advance, total linkage to deal with Typhoon "Xuanlan Nuo". Over the past few days, China Pacific Insurance Zhejiang, Ningbo, Shanghai, Fujian and other institutions have responded quickly and enabled science and technology, refined their work arrangements according to the route of Typhoon "Xuan Lannuo", and used the disaster command platform to carry out real-time data monitoring, disaster analysis, risk prediction, online reserve team scheduling, and so on. Countless Taibao people have retrograde and go all out to prepare for the front line of the War of Resistance against Taiwan.
Prevention is more important than compensation. Deploy in advance and respond quickly.
On September 1, the disaster response team of China property Insurance Zhejiang Branch went to Shaoxing, Jiaxing and other places to support. During this period, the disaster response team visited Shuguang Ecological Park in Wenling City and other places before the disaster, and fully grasped the dynamics of the park through drone aerial photography; joined the government departments of Nanhu, Tongxiang, Jiashan, Haiyan and other places in Jiaxing to visit farmers before the disaster to guide Taiwan prevention measures on the spot; to carry out pre-disaster agricultural insurance claims training, and continue to strengthen the agricultural insurance claims settlement strength of agricultural insurance. By the evening of September 4, the disaster response team had visited more than 1700 peasant households and issued more than 800 risk proposals.
On September 2, China Pacific Insurance property Insurance Shanghai Branch held a special meeting to deploy typhoon defense work, comprehensively check emergency supplies, survey claims strength, vehicle equipment and other preparations, and actively assist customers in plugging the weak links or safety loopholes in flood control stations. relying on the self-developed "risk radar" wind survey tool, timely push typhoon early warning information to more than 4300 customers. And fully combined with the typhoon loss records and characteristics of the Shanghai area, pre-visit and on-site risk tips were carried out for more than 50 key enterprises that may be affected.
China Pacific Insurance property Insurance Fujian Branch actively explores intelligent wind prospecting technology to help prevent disasters and reduce damage, combs and selects equipment installation objects by comprehensively considering geographical environment, historical loss records, social influence and other factors, and accurately locks high-risk enterprises with flooding. In August, wind prospecting personnel were assigned to complete the installation of the "Water Elf" flooding alarm system, in cooperation with 70024-hour Wechat, SMS, manual customer service operation and maintenance. The first time to send early warning tips for flooding, help enterprises to prevent and reduce losses, and effectively enhance the ability of digital intelligent risk prevention and control.
Guardian entity lifecycle "butler" service
On September 4, the strong wind and torrential rain brought by Super Typhoon "Xuanlan Nuo" once led to stagnant water in many places in Yongcheng. Mr. Yu, the owner of the enterprise from Dongqiao Town, Haishu District, Ningbo City, although there was water in the factory, he was much calmer than in previous years.
"We are always flooded here, and affected by the epidemic, it is even more difficult to do 'combination of waterlogging and epidemic' business. Fortunately, there is this insurance for Taibao, and the government has subsidies. It only takes one phone call to settle the claim. Before the typhoon, Taibao will come to guide the disaster prevention work, and the Taibao service is awesome! "
On the afternoon of September 3, when water began to accumulate in the factory, Mr. Yu quickly called 95500 to report the case. After investigation, the average water level is 23 cm, the highest water level is 50 cm, and the claim settlement personnel quickly determine the loss according to the average water level. The day after the report, the indemnity of 10000 yuan arrived in the account.
It turned out that Mr. Yu took out property insurance for policy-oriented small and micro enterprises, which was guided by Ningbo Local Financial Supervision Bureau and Ningbo Banking and Insurance Supervision Bureau, supported by the competent departments of Yinzhou District and Haishu District, and launched by China Pacific Insurance property Insurance Ningbo Branch. It has been running successfully for 6 years. This "insurance solution" for small and medium-sized enterprises jointly guarded by government and insurance has gradually matured into an effective means of "stabilizing the economy".
After entering the main flood season, China Pacific Insurance property Insurance Ningbo Branch launched a "summer raid". After coordinating with the relevant departments of some towns and streets in Haishu District, the staff were organized with the assistance of various villages (communities). Braving the scorching heat, carrying publicity materials into the village into the factory, the property insurance products and policies of policy-oriented small and micro enterprises are promoted face-to-face to the business owners. Protect the real economy with the attitude of "should be protected as much as possible", and more than 1200 enterprises have been visited.
For enterprise customers whose ability to resist risks is relatively weak, China Pacific Insurance property Insurance Ningbo Branch has customized the "risk butler" service to block the risk exposure with "three layers of encirclement": since mid-April, flood control inspection visits have been carried out. The first round completed the visit to 431 enterprises before the middle of June, and sent risk improvement recommendations, and the second round completed the pre-visit task 100% before the typhoon "Xuanlan". The third round sends "typhoon warning notice" within 24 hours of typhoon impact, provides "butler" service to customers, sends risk warning one-to-one and urges customers to implement flood control measures.
Efficient rescue performs the speed of life and death at sea
During the period of preparing for the war "Xuanlan Nuo", China Pacific Insurance property Insurance Zhoushan Central Branch of Zhejiang Province urgently combed the list of 575 coastal vessels insured according to the information of the ship's port of departure and destination released by the ship information network. to identify the possibility and specific position information of relevant vessels affected by typhoons during navigation. At the same time, with the change of the typhoon path, the screening of sailing ships was carried out many times, and finally the tracking account was formed to continuously track and guarantee the 331 ships that may be affected by the typhoon, and start the ship information network account to pay attention to the ships dynamically.
At 09:30 on September 2, China Pacific Insurance property Insurance Zhoushan Central Branch of Zhejiang Province received a report from a customer that an oil tanker insured had a sudden main engine failure in the waters of the Yangtze River Estuary and lost power to wait for rescue. After learning the situation, China Pacific Insurance property Insurance Zhejiang Zhoushan Central Defense Station Command Center immediately launched the ship insurance emergency handling plan to transfer the ship's position, dynamics, and navigation trajectory from the ship information network. During this period, all kinds of tugboats were dispatched to various places to be on duty in response to typhoon warning, which made the rescue more difficult, but the middle branch of China Pacific Insurance property Insurance in Zhoushan, Zhejiang still insisted on multi-terminal linkage and multi-party coordination to try to provide rescue services. Finally, in just 3 hours, China Pacific Insurance property Insurance Zhejiang Zhoushan Central Branch successfully helped customers implement the rescue plan, started the rescue mission, and dispatched high-power tugboats from Zhoushan to the accident site 130 nautical miles away for towing.
After 27 hours of all-out rescue and rescue, before Typhoon Xuanlanuo went northward, the tanker was successfully rescued to the safe waters of Zhoushan at 15:00 on September 3, completing berthing and unloading, not only ensuring the safety of the crew, but also guarding the safety of the ship's cargo.