NICE Unveiled NICE Enlighten XM (Experience Memory), The Latest Advancement To NICE's CX AI Solution, Enlighten, Leverages Large Language Models' Deep Data Memory To Hyper-personalize Customer Journeys
NICE 推出了 NICE Enlighten XM(体验存储器),这是 NICE CX AI 解决方案的最新进展 Enlighten,它利用大型语言模型的深度数据内存来实现超个性化的客户旅程