Service providers can see improvements in return-on-investment, costs, speed, and customer experiences at carrier-grade scale as a result of Amdocs' generative AI innovation in collaboration with NVIDIA
JERSEY CITY, NJ / ACCESSWIRE / May 8, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today unveiled significant advancements in its efforts to propel the adoption of generative AI within the $1.7 trillion1 2 telecommunications sector in collaboration with NVIDIA. The latest phase of this collaboration has achieved meaningful progress toward true carrier-scale production imperatives spanning latency, accuracy, and token consumption.
Amdocs has worked closely with NVIDIA to integrate NVIDIA's full-stack AI foundry service-- a collection of NVIDIA AI Foundation Models, NVIDIA NeMo framework and tools, and NVIDIA DGX Cloud that gives enterprises an end-to-end solution for creating custom generative AI models -- with Amdocs' generative AI platform, amAIz. The collaboration has focused on harnessing generative AI to transform customer experiences and deliver operational efficiencies. Amdocs leveraged NVIDIA DGX Cloud to test and tune multiple models, while using NVIDIA NIM microservices, a part of the NVIDIA AI Enterprise software platform, to rapidly deploy models for seamless, scalable inference with industry-standard APIs.