share_log

Salesforce Launches ChatGPT Like CRM Tech Einstein GPT, To Integrate OpenAI With Tableau, MuleSoft, Slack

Salesforce Launches ChatGPT Like CRM Tech Einstein GPT, To Integrate OpenAI With Tableau, MuleSoft, Slack

銷售部隊推出類似 CRM 技術愛因斯坦 GPT 的聊天 GPT,將 OpenAI 與畫面集成,MulSoft,鬆弛
Benzinga ·  2023/03/07 18:16
  • $Salesforce (CRM.US)$ launched Einstein GPT, a generative AI CRM technology that delivers AI-created content across every sales, service, marketing, commerce, and IT interaction at hyperscale.

  • With Einstein GPT, Salesforce will transform customer experience with generative AI.

  • Einstein GPT will infuse Salesforce's proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud.

  • With Einstein GPT, customers can connect that data to OpenAI's advanced AI models or choose their external model and use natural-language prompts directly within their Salesforce CRM.

  • Einstein GPT can generate personalized emails for salespeople to send to customers, generate specific responses for customer service professionals, generate targeted content for marketers, and auto-generate code for developers.

  • Marc Benioff, CEO of Salesforce, said, "Einstein GPT, in combination with our Data Cloud and integrated in all of our clouds as well as Tableau, MuleSoft, and Slack, is another way we are opening the door to the AI future for all our customers, and we'll be integrating with OpenAI at launch."

  • Salesforce Ventures launched a $250 million Generative AI Fund. The new $250 million fund will invest in high-potential startups, bolster the startup ecosystem, and spark the development of responsible, trusted, and generative AI.

  • On Monday, $Microsoft (MSFT.US)$ launched Microsoft Dynamics 365 Copilot, a copilot in CRM and ERP that brings next-generation AI to every line of business.

  • $賽富時 (CRM.US)$ 推出 Einstein GPT,這是一種生成式 AI CRM 技術,可以在超大規模的每個銷售、服務、行銷、商務和 IT 互動中提供 AI 建立的內容。

  • 透過愛因斯坦 GPT,Salesforce 將透過生成式人工智慧改變客戶體驗。

  • 愛因斯坦 GPT 將為 Salesforce 專有的人工智慧模型注入來自合作夥伴生態系統的生成人工智慧技術,以及來自 Salesforce 資料雲端的即時資料。

  • 使用愛因斯坦 GPT,客戶可以將該資料連接至 OpenAI 的進階 AI 模型,或選擇外部模型,並直接在其 Salesforce CRM 中使用自然語言提示。

  • Einstein GPT 可以生成個性化電子郵件,供銷售人員發送給客戶,為客戶服務專業人員生成具體響應,為營銷人員生成目標內容,並為開發人員自動生成代碼。

  • Salesforce 執行長 Marc Benioff 表示:「愛因斯坦 GPT 結合我們的資料雲端,並整合到我們所有的雲端、Tableau、MuleSoft 和 Slack 中,這是我們為所有客戶開啟人工智慧未來之門的另一種方式,我們將在推出時與 OpenAI 整合。」

  • 營業力投資推出 2.5 億美元的生成人工智能基金。新的 2.5 億美元基金將投資於高潛力的初創公司,加強創業公司生態系統,並激發負責任、可信賴和生成性 AI 的發展。

  • 在星期一, $微軟 (MSFT.US)$ 推出微軟 Dynamics 365 副駕駛員,這是 CRM 和 ERP 領域的副駕駛員,將新一代人工智能帶入每個業務線。

声明:本內容僅用作提供資訊及教育之目的,不構成對任何特定投資或投資策略的推薦或認可。 更多信息
    搶先評論