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Zendesk Collaborates With ArenaCX to Give Customers Frictionless Access to Outsourced Talent
Zendesk Collaborates With ArenaCX to Give Customers Frictionless Access to Outsourced Talent
The "Get Labor" app allows SMBs to accelerate growth with easy access to top BPOs globally
RALEIGH, N.C., Sept. 27, 2022 /PRNewswire/ -- ArenaCX, the world's only outsourcing management platform, today announced the immediate availability of the "Get Labor" app, which will give Zendesk customers easy access to top BPOs globally.
The app will allow Zendesk customers to access a global network of outsourcing partners certified by ArenaCX and hand-selected by Zendesk. Users will be prompted to describe their labor needs and select their preferred geography, before scheduling a call with an ArenaCX Concierge who will match them with a BPO partner.
Zendesk and ArenaCX partnering to give SMBs access to top BPOs, allowing them to scale faster despite hiring headwinds
Tweet this"Historically it was always difficult for smaller companies to access top BPOs and the process of finding an outsourcing partner was very challenging - dealing with RFPs, contracts and more," said Jason Dichter, Head of AMER BPO Partnerships at Zendesk. "ArenaCX has completely simplified this process. They vet each call center, check references and visit sites, streamline the contracting process, and they showcase everything in an intuitive marketplace for users. With 'Get Labor', our customers can be confident that they have selected a high quality BPO partner with attractive pricing and fair contract terms."
"In today's hyper-competitive market, brands need every advantage they can get," said Alan Pendleton, CEO of ArenaCX. "A big part of this is the ability to scale their workforce to meet demands. The marketplace we've built will give Zendesk customers the ability to access top talent with a few clicks so they can focus on growing their business instead of workforce management."
The "Get Labor" app features:
A digital buy-flow that makes launching an outsourcing campaign easy
- Ecommerce-like shopping experience with merchandised service offerings, transparent pricing, and robust profiles on all BPOs.
- Click-to-sign contracts that make launching a campaign simple and straightforward.
- ArenaCX Outsourcing Concierge to ensure brands find the right BPO partner at the best value.
Streamlined visibility and control to drive performance
- Outsourcing best practices guides to help brands better manage their contact center partner.
- Integrated messaging and video conferencing tools to stay aligned with their BPO partner(s).
- Out-of-the-box dashboards make it easy to manage performance and spot trends.
- Payment processing is handled by ArenaCX after a 15-point audit is conducted on the BPO invoice.
Zendesk customers can learn more about "Get Labor" here, and download it the Zendesk app marketplace.
ArenaCX is the world's first tech-powered marketplace platform for business process outsourcing (BPO). ArenaCX curates and vets BPO partners, using data and industry expertise, to provide an enterprise-level outsourcing RFP experience to companies of all sizes.
Launched in 2020, ArenaCX has developed a marketplace of over 125 business process outsourcing firms who together amass over 425,000 seats of capacity. All partners on the ArenaCX platform operate under contract with standard terms and conditions, making ArenaCX the safest, easiest, and most affordable platform to transact in outsourced business services.
For more information about ArenaCX, please visit arenacx.com.
SOURCE ArenaCX
The "Get Labor" app allows SMBs to accelerate growth with easy access to top BPOs globally
Get Labor應用程序允許中小企業通過輕鬆訪問全球頂級BPO來加速增長
RALEIGH, N.C., Sept. 27, 2022 /PRNewswire/ -- ArenaCX, the world's only outsourcing management platform, today announced the immediate availability of the "Get Labor" app, which will give Zendesk customers easy access to top BPOs globally.
北卡羅來納州羅利市9月2022年2月27日美通社/--ArenaCX,全球唯一的外包管理平臺,今天宣佈立即推出“獲取勞動力“應用程序,它將提供贊德斯克客户可以輕鬆訪問全球頂級BPO。
The app will allow Zendesk customers to access a global network of outsourcing partners certified by ArenaCX and hand-selected by Zendesk. Users will be prompted to describe their labor needs and select their preferred geography, before scheduling a call with an ArenaCX Concierge who will match them with a BPO partner.
該應用程序將允許Zendesk客户訪問由ArenaCX認證並由Zendesk手工選擇的全球外包合作伙伴網絡。在安排與ArenaCX禮賓的通話之前,系統將提示用户描述他們的勞動力需求並選擇他們的首選地理位置,後者將為他們與BPO合作伙伴進行匹配。
Zendesk and ArenaCX partnering to give SMBs access to top BPOs, allowing them to scale faster despite hiring headwinds
Zendesk和ArenaCX合作讓中小企業能夠接觸到頂級BPO,使他們能夠在招聘逆風的情況下更快地擴張
"Historically it was always difficult for smaller companies to access top BPOs and the process of finding an outsourcing partner was very challenging - dealing with RFPs, contracts and more," said Jason Dichter, Head of AMER BPO Partnerships at Zendesk. "ArenaCX has completely simplified this process. They vet each call center, check references and visit sites, streamline the contracting process, and they showcase everything in an intuitive marketplace for users. With 'Get Labor', our customers can be confident that they have selected a high quality BPO partner with attractive pricing and fair contract terms."
Zendesk的Amer BPO Partnership主管Jason Dichter表示:“從歷史上看,小公司總是很難接觸到頂級的BPO,尋找外包合作伙伴的過程非常具有挑戰性--處理RFP、合同等問題。”ArenaCX已經完全簡化了這一過程。他們審查每個呼叫中心,檢查推薦人和訪問網站,簡化合同過程,他們在一個直觀的市場中為用户展示一切。有了‘Get Labor’,我們的客户可以相信,他們已經選擇了一個高質量的BPO合作伙伴,具有誘人的價格和公平的合同條款。
"In today's hyper-competitive market, brands need every advantage they can get," said Alan Pendleton, CEO of ArenaCX. "A big part of this is the ability to scale their workforce to meet demands. The marketplace we've built will give Zendesk customers the ability to access top talent with a few clicks so they can focus on growing their business instead of workforce management."
ArenaCX首席執行官艾倫·彭德爾頓表示:“在當今競爭異常激烈的市場中,品牌需要他們能獲得的一切優勢。”“這在很大程度上是擴大員工規模以滿足需求的能力。我們建立的市場將使Zendesk客户能夠只需點擊幾下鼠標就能接觸到頂尖人才,這樣他們就可以專注於增長業務,而不是勞動力管理。”
The "Get Labor" app features:
這款名為“Get Labor”的應用程序具有以下功能:
A digital buy-flow that makes launching an outsourcing campaign easy
使發起外包活動變得容易的數字購買流
- Ecommerce-like shopping experience with merchandised service offerings, transparent pricing, and robust profiles on all BPOs.
- Click-to-sign contracts that make launching a campaign simple and straightforward.
- ArenaCX Outsourcing Concierge to ensure brands find the right BPO partner at the best value.
- 類似電子商務的購物體驗,提供商品化的服務,透明的定價,以及所有BPO的強大配置文件。
- 點擊即可簽署合同,使發起活動變得簡單明瞭。
- ArenaCX外包禮賓,確保各品牌以最佳價值找到合適的BPO合作伙伴。
Streamlined visibility and control to drive performance
簡化可見性和控制以提升性能
- Outsourcing best practices guides to help brands better manage their contact center partner.
- Integrated messaging and video conferencing tools to stay aligned with their BPO partner(s).
- Out-of-the-box dashboards make it easy to manage performance and spot trends.
- Payment processing is handled by ArenaCX after a 15-point audit is conducted on the BPO invoice.
- 外包最佳實踐指南,幫助品牌更好地管理其聯繫中心合作伙伴。
- 集成的消息傳遞和視頻會議工具,可與其BPO合作伙伴保持一致。
- 開箱即用的控制面板使您可以輕鬆管理性能和發現趨勢。
- 付款處理由ArenaCX在對BPO發票進行15點審計後處理。
Zendesk customers can learn more about "Get Labor" here, and download it the Zendesk app marketplace.
Zendesk的客户可以在這裏瞭解更多關於“Get Labor”的信息,並在Zendesk應用程序市場下載。
ArenaCX is the world's first tech-powered marketplace platform for business process outsourcing (BPO). ArenaCX curates and vets BPO partners, using data and industry expertise, to provide an enterprise-level outsourcing RFP experience to companies of all sizes.
ArenaCX是世界上第一個由技術支持的業務流程外包(BPO)市場平臺。ArenaCX利用數據和行業專業知識管理和審查BPO合作伙伴,為各種規模的公司提供企業級外包RFP體驗。
Launched in 2020, ArenaCX has developed a marketplace of over 125 business process outsourcing firms who together amass over 425,000 seats of capacity. All partners on the ArenaCX platform operate under contract with standard terms and conditions, making ArenaCX the safest, easiest, and most affordable platform to transact in outsourced business services.
ArenaCX成立於2020年,已經發展了一個由125多家業務流程外包公司組成的市場,這些公司總共積累了超過425,000個席位。ArenaCX平臺上的所有合作伙伴都以標準條款和條件在合同中運營,使ArenaCX成為外包業務服務交易中最安全、最容易和最實惠的平臺。
For more information about ArenaCX, please visit arenacx.com.
欲瞭解更多有關ArenaCX公司的信息,請訪問arenacx.com。
SOURCE ArenaCX
源ArenaCX
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在加拿大,透過moomoo應用程式提供的僅限訂單執行的券商服務由Moomoo Financial Canada Inc.提供,並受加拿大投資監管機構(CIRO)監管。
在馬來西亞,moomoo上的投資產品和服務是透過Moomoo Securities Malaysia Sdn. Bhd. 提供,該公司受馬來西亞證券監督委員會(SC)監管(牌照號碼︰eCMSL/A0397/2024) ,持有資本市場服務牌照 (CMSL) 。本內容未經馬來西亞證券監督委員會的審查。
Moomoo Technologies Inc., Moomoo Financial Inc., Moomoo Financial Singapore Pte. Ltd.,Futu Securities (Australia) Ltd, Moomoo Financial Canada Inc和Moomoo Securities Malaysia Sdn. Bhd., 是關聯公司。
風險及免責聲明
moomoo是Moomoo Technologies Inc.公司提供的金融資訊和交易應用程式。
在美國,moomoo上的投資產品和服務由Moomoo Financial Inc.提供,一家受美國證券交易委員會(SEC)監管的持牌主體。 Moomoo Financial Inc.是金融業監管局(FINRA)和證券投資者保護公司(SIPC)的成員。
在新加坡,moomoo上的投資產品和服務是通過Moomoo Financial Singapore Pte. Ltd.提供,該公司受新加坡金融管理局(MAS)監管(牌照號碼︰CMS101000) ,持有資本市場服務牌照 (CMS) ,持有財務顧問豁免(Exempt Financial Adviser)資質。本內容未經新加坡金融管理局的審查。
在澳大利亞,moomoo上的金融產品和服務是通過Futu Securities (Australia) Ltd提供,該公司是受澳大利亞證券和投資委員會(ASIC)監管的澳大利亞金融服務許可機構(AFSL No. 224663)。請閱讀並理解我們的《金融服務指南》、《條款與條件》、《隱私政策》和其他披露文件,這些文件可在我們的網站 https://www.moomoo.com/au中獲取。
在加拿大,透過moomoo應用程式提供的僅限訂單執行的券商服務由Moomoo Financial Canada Inc.提供,並受加拿大投資監管機構(CIRO)監管。
在馬來西亞,moomoo上的投資產品和服務是透過Moomoo Securities Malaysia Sdn. Bhd. 提供,該公司受馬來西亞證券監督委員會(SC)監管(牌照號碼︰eCMSL/A0397/2024) ,持有資本市場服務牌照 (CMSL) 。本內容未經馬來西亞證券監督委員會的審查。
Moomoo Technologies Inc., Moomoo Financial Inc., Moomoo Financial Singapore Pte. Ltd.,Futu Securities (Australia) Ltd, Moomoo Financial Canada Inc和Moomoo Securities Malaysia Sdn. Bhd., 是關聯公司。
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