ConsumerAffairs Recognizes 12 Companies for Home Safety, Pest Control, Flooring and Hearing Aids in 2024 Buyer's Choice Awards
ConsumerAffairs Recognizes 12 Companies for Home Safety, Pest Control, Flooring and Hearing Aids in 2024 Buyer's Choice Awards
TULSA, Okla., May 8, 2024 /PRNewswire/ -- ConsumerAffairs , the reviews platform whose content and tools give consumers an advantage when making difficult purchases, has named 12 more companies winners of its quarterly Buyer's Choice Awards , based on AI-assisted decoding of consumer reviews in the previous 12 months.
俄克拉荷马州塔尔萨，2024 年 5 月 8 日 /PRNewswire/-- 消费者事务 该评论平台的内容和工具为消费者提供了在艰难购买时占据优势，该平台又提名了12家公司的季度获奖者 买家选择奖 ，基于过去12个月中对消费者评论的人工智能辅助解码。
Awards this quarter went to companies serving three high-stakes aspects of homeownership—home safety, pest control, and flooring—and also companies that sell hearing aids, a category that's grown harder for consumers to navigate due to new OTC offerings.
本季度的奖项颁发给了服务于房屋所有权三个高风险方面（房屋安全、害虫防治和地板）的公司，以及销售助听器的公司，由于新的场外交易产品，消费者越来越难以驾驭助听器。
"Buying decisions that consumers make during significant life events are what ConsumerAffairs covers, our sole beat," said Zac Carman, CEO of ConsumerAffairs. "Our Buyer's Choice Awards signify the companies that are really good at helping consumers make that one-time investment in something they've not had to understand until now."
ConsumerAffairs首席执行官扎克·卡曼说：“消费者在重大生活事件中做出的购买决定是ConsumerAffairs所涵盖的内容，也是我们唯一的选择。”“我们的买家选择奖旨在表彰那些真正擅长帮助消费者一次性投资于他们迄今为止从未了解过的东西的公司。”
Each Buyer's Choice Award is created after rigorous analysis of reviews reveals what aspects of that particular industry's buying journey are most important to buyers. "The Buyer's Choice Awards winners are proven by reviews and ratings to fulfill their customers' handful of super-high-priority needs," Carman said.
每个买家选择奖都是在对评论进行严格分析后创建的，这些分析揭示了该特定行业购买旅程的哪些方面对买家最重要。卡曼说：“评论和评级证明，买家选择奖得主能够满足客户的少数超高优先级需求。”
These five winners swept their industry's awards by receiving each award given in their category:
这五位获奖者获得了该类别的每个奖项，席卷了行业的奖项：
Empire Today won all the flooring awards: Best Customer Service, Best Experience with Staff, Best for Installation, Best Speed of Service and Best Value for Price.
今日帝国 赢得了所有地板奖项：最佳客户服务、最佳员工体验、最佳安装奖、最佳服务速度奖和最佳性价比。
Orkin Pest Control took home each of the pest control awards: Best Customer Service, Best Experience with Staff, Best Speed of Service and Best Value for Price.
Orkin 害虫防治 获得了每项害虫防治奖项：最佳客户服务、最佳员工体验、最佳服务速度和最佳性价比。
Vivint won each award given in home alarms: Best Customer Service, Best Equipment, Best for Installation and Best Monitoring.
Vivint 赢得了家用警报器颁发的每个奖项：最佳客户服务、最佳设备、最佳安装和最佳监控。
Finally, hear.com and Starkey Hearing Aids won all of their category awards: Best Customer Service, Best Experience with Staff and Best Value for Price.
最后， hear.com 和 Starkey 助听器 赢得了所有类别奖项：最佳客户服务、最佳员工体验和最佳性价比。
How did ConsumerAffairs calculate the Buyer's Choice Award winners?
ConsumerAffairs是如何计算买家选择奖的获奖者的？
In an era of rampant faked or unhelpful consumer reviews, reviews on ConsumerAffairs must be submitted by a verified reviewer and vetted by a human moderator for authenticity, minimum length and depth of insight.
在虚假或无用的消费者评论猖獗的时代，ConsumerAffairs的评论必须由经过验证的审阅者提交，并由人工审核员进行审查，以确定其真实性、最低长度和洞察深度。
The Buyer's Choice Awards methodology then uses sentence-by-sentence analysis of reviews published in the previous year to calculate satisfaction levels for each aspect. Experienced auditors confirmed the accuracy of the AI-assisted sentiment analysis.
然后，买家选择奖的方法使用对去年发布的评论进行逐句分析来计算各个方面的满意度。经验丰富的审计师证实了人工智能辅助情绪分析的准确性。
Each quarter in 2024, ConsumerAffairs will announce Buyer's Choice Awards in new categories and use its website to flag the winning companies with a signature badge designed to guide consumers in need to trusted companies. Winners of each Buyer's Choice Award are limited to three or fewer by the rigorous statistical bar for positive sentiment set by ConsumerAffairs.
在2024年的每个季度，ConsumerAffairs都将公布新类别的买家选择奖，并使用其网站用签名徽章标记获奖公司，该徽章旨在引导有需要的消费者选择值得信赖的公司。根据ConsumerAffairs设定的积极情绪的严格统计标准，每个 “买家选择奖” 的获奖者不得超过三个。
Who are the other multiple winners of 2024 Buyer's Choice Awards?
谁是2024年买家选择奖的其他多位获奖者？
Flooring: National Floors Direct (four wins: Best Experience with Staff, Best for Installation, Best Speed of Service and Best Value for Price) and LL Flooring (four wins: Best Customer Service, Best Experience with Staff, Best for Installation, and Best Value for Price).
地板： 全国楼层直播 （四项胜利：最佳员工体验、最佳安装体验、最佳服务速度和最佳性价比）以及 LL 地板 （四项胜利：最佳客户服务、最佳员工体验、最佳安装和最佳性价比）。
Pest Control: Bulwark Exterminating (three awards: Best Customer Service, Best Experience with Staff and Best Speed of Service) and Hawx Pest Control (one award: Best Value for Price).
害虫防治： 堡垒灭绝 （三个奖项：最佳客户服务、最佳员工体验和最佳服务速度）以及 Hawx 害虫防治 （一项奖项：最物有所值）。
Home alarm: ADT (three awards: Best Customer Service, Best Equipment and Best Monitoring) and Vector Security (three awards: Best Customer Service, Best for Installation and Best Monitoring)
家庭警报： ADT （三个奖项：最佳客户服务、最佳设备和最佳监控）以及 矢量安全 （三个奖项：最佳客户服务、最佳安装和最佳监控）
Hearing aids: Audicus (two wins: Best Customer Service and Best Experience with Staff)
助听器： 奥迪库斯 （两项胜利：最佳客户服务和最佳员工体验）
For more information about the Buyer's Choice Awards and the recognized companies, please visit the awards page . One to three winners for each category will be recognized per industry, with new awards rolling out quarterly throughout 2024.
有关买家选择奖和认可公司的更多信息， 请访问奖项页面 。每个行业将对每个类别的一到三名获奖者进行表彰，新奖项将在2024年全年每季度推出一次。
About ConsumerAffairs:
关于消费者事务：
Big buying decisions are never easy—especially those that accompany big life events. Twists and turns in our finances or families, changes in our homes or in a loved one's health, can lead to new purchases we're not used to navigating. That's where ConsumerAffairs comes in. We are here to give consumers a buying advantage when they need it most, introducing them to the most trusted brands, as determined by verified reviewers.
重大购买决定从来都不是一件容易的事，尤其是那些伴随重大人生事件的决定。我们的财务状况或家庭的曲折，房屋或亲人健康状况的变化，都可能导致我们不习惯的新购物。这就是 ConsumerAffairs 的用武之地。我们将在消费者最需要的时候为他们提供购买优势，向他们介绍最值得信赖的品牌，这些品牌是由经过验证的评论者确定的。
SOURCE ConsumerAffairs
来源：消费者事务