The following is a summary of the EHealth, Inc. (EHTH) Q1 2024 Earnings Call Transcript:

Financial Performance:

• eHealth reported a Q1 revenue of $93 million, up 26% year-over-year, primarily driven by the Medicare segment.

• Medicare revenue for Q1 was $82.4 million, a 33% increase from the previous year.

• Customer acquisition costs per Medicare Advantage equivalent approved member rose by 12% to $834.

• The company achieved positive operating cash flow of $3.3 million for the trailing 12 months ended March 31st, 2024.

• eHealth ended the quarter with an impressive cash balance in $845.3 million in contract asset receivable value.

Business Progress:

• eHealth launched Amplify, a carrier-dedicated platform, and ePerks, a program offering tools and rewards to enhance engagement and foster long-lasting member relationships.

• The company experienced double-digit growth in approved Medicare members and a 9% year-over-year increase in Medicare Advantage enrollment.

• eHealth has developed strategies to manage potential disruptions anticipated in the upcoming AEP due to pressures on Medicare Advantage health plans and carriers.

• A focus on retention and persistency in their business book is being enhanced through the ePerks program.

• The company is set to fine tune their online platform and streamline customer experiences.

• Future plans entail expanding the Amplify business, expecting it to become a larger percentage of overall revenue.

More details: eHealth IR

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