The following is a summary of the Accolade, Inc. (ACCD) Q4 2024 Earnings Call Transcript:

Financial Performance:

• Accolade Inc. reported Q4 revenue of $125 million, a 30% pro forma growth over the same period of the previous fiscal year.

• The company's full-year revenue for the fiscal year 2024 was $414.3 million with a reported adjusted EBITDA loss of $7.5 million.

• The company's adjusted EBITDA improved by approximately $30 million year-over-year, exceeding their expectations.

• Accolade predicts a top-line growth of around 20% and anticipates profitable adjusted EBITDA for the full fiscal year 2025.

• An ARR of $86 million was reported, with the expectation to convert approximately 80-85% to the ACV figure for the following year.

Business Progress:

• Accolade experienced significant growth in its customer base, serving over 14 million lives across more than 1,200 customers.

• The company's platform-connected revenues, including its own offerings and partner-delivered services, grew exceptionally.

• Strategic partnerships with Blue Shield California and Blue Cross Blue Shield of Arkansas were highlighted as potential growth drivers.

• The successful integration of PlushCare's teams, services, and capabilities has fostered growth in the consumer business and delivered exceptional care to Accolade's employer clients.

• Accolade aims to boost its Per Employee Per Month (PEPM) on the navigation business by around 50% or more.

• The majority of Accolade's customers deployed both the navigation platform and the Accolade care; 96% deployed the navigation platform and expert medical opinion.

• The company maintains a growth-focused approach while aiming for financial stability in the face of evolving economic conditions.

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