My Quest Story - Eddy Hurst
My Quest Story - Eddy Hurst
NORTHAMPTON, MA / ACCESSWIRE / March 20, 2024 / Quest Diagnostics
马萨诸塞州北安普敦/ACCESSWIRE /2024 年 3 月 20 日/Quest D
Life is good. We've all heard this saying used to describe past and current sentiments. It is often said to gauge our emotional, professional, personal, and even financial goals. When I decided to leave the retail management sector to use transferable skillsets, I never expected how rewarding it would be. No longer am I working 80 hours a week to execute on every holiday sales event, prepping for inventories for 6 weeks in a 130k-square-foot big box, or worrying about daily sales, shrink, etc.
生活是美好的。我们都听过这句话用来描述过去和现在的情绪。人们常说它可以衡量我们的情感、职业、个人甚至财务目标。当我决定离开零售管理部门使用可转移的技能组合时，我没想到这会带来多大的回报。我不再每周工作 80 个小时来执行每一次假日销售活动，在 13 万平方英尺的大箱子里准备 6 周的库存，也不再担心日销量、萎缩等。
Although that was rewarding in many ways, my current role as a Logistics Manager for Quest Diagnostics has a whole different level of rewards. We all know how important our couriers' responsibilities are delivering patients' specimens to our labs for testing, and I've been fortunate to watch it as a first shift and second shift Supervisor before being promoted to Manager. But if you don't know how the Route Service Representative (RSR) performs their role, I'm here to tell you it is a beautiful, choreographed dance every day and night. It is rewarding to watch the RSR be empowered to suggest and make changes that not only benefit Quest, but the client in many ways. They are in control of their route. I've seen RSRs blossom, knowing we put our trust in them to help make the right decision that impacts quality and specimen arrival times to labs, reduces nonproductive stops, and conveys accurate messages so any number of people covering the route can do so successfully. RSRs are actively involved in daily route updates and optimizations. It is their tribal knowledge that helps us achieve the most productivity and efficiencies. I am proud to lead a team toward our shared common goals of Quality, Service, Safety, and Productivity. I appreciate Quest Diagnostics leadership for having trust in me to deliver results and take care of our employees who make it happen every day. Life is good.
尽管这在很多方面都带来了回报，但我目前作为Quest Diagnostics的物流经理所获得的奖励却完全不同。我们都知道快递员的职责是将患者的样本送到我们的实验室进行测试有多么重要，我很幸运能在晋升为经理之前作为第一班和第二班主管看过他们。但是，如果你不知道路线服务代表（RSR）是如何扮演他们的角色的，我在这里告诉你，这是一支精心编排的美丽舞蹈，每天晚上都是精心编排的。看到RSR被授权提出建议和做出改变，这不仅使Quest受益，而且在许多方面使客户受益，这真是令人鼓舞。他们控制了自己的路线。我见过 RSR 蓬勃发展，因为我们相信它们可以帮助他们做出正确的决定，从而影响质量和样本到达实验室的时间，减少非生产性停机次数，并传达准确的信息，这样路上任何数量的人都能成功做到这一点。RSR 积极参与每日路线更新和优化。正是他们的部落知识帮助我们实现了最大的生产力和效率。我很自豪能够带领一个团队实现我们共同的质量、服务、安全和生产力目标。我感谢Quest Diagnostics领导层信任我交付成果，并照顾每天实现目标的员工。生活是美好的。
View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.
在 3blmedia.com 上观看 Quest Diagnostics 中的更多多媒体和更多 ESG 故事。
Contact Info:
Spokesperson: Quest Diagnostics
联系信息：
发言人：奎斯特诊断
SOURCE: Quest Diagnostics
来源：Quest 诊断