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Zendesk Collaborates With ArenaCX to Give Customers Frictionless Access to Outsourced Talent
Zendesk Collaborates With ArenaCX to Give Customers Frictionless Access to Outsourced Talent
The "Get Labor" app allows SMBs to accelerate growth with easy access to top BPOs globally
RALEIGH, N.C., Sept. 27, 2022 /PRNewswire/ -- ArenaCX, the world's only outsourcing management platform, today announced the immediate availability of the "Get Labor" app, which will give Zendesk customers easy access to top BPOs globally.
The app will allow Zendesk customers to access a global network of outsourcing partners certified by ArenaCX and hand-selected by Zendesk. Users will be prompted to describe their labor needs and select their preferred geography, before scheduling a call with an ArenaCX Concierge who will match them with a BPO partner.
Zendesk and ArenaCX partnering to give SMBs access to top BPOs, allowing them to scale faster despite hiring headwinds
Tweet this"Historically it was always difficult for smaller companies to access top BPOs and the process of finding an outsourcing partner was very challenging - dealing with RFPs, contracts and more," said Jason Dichter, Head of AMER BPO Partnerships at Zendesk. "ArenaCX has completely simplified this process. They vet each call center, check references and visit sites, streamline the contracting process, and they showcase everything in an intuitive marketplace for users. With 'Get Labor', our customers can be confident that they have selected a high quality BPO partner with attractive pricing and fair contract terms."
"In today's hyper-competitive market, brands need every advantage they can get," said Alan Pendleton, CEO of ArenaCX. "A big part of this is the ability to scale their workforce to meet demands. The marketplace we've built will give Zendesk customers the ability to access top talent with a few clicks so they can focus on growing their business instead of workforce management."
The "Get Labor" app features:
A digital buy-flow that makes launching an outsourcing campaign easy
- Ecommerce-like shopping experience with merchandised service offerings, transparent pricing, and robust profiles on all BPOs.
- Click-to-sign contracts that make launching a campaign simple and straightforward.
- ArenaCX Outsourcing Concierge to ensure brands find the right BPO partner at the best value.
Streamlined visibility and control to drive performance
- Outsourcing best practices guides to help brands better manage their contact center partner.
- Integrated messaging and video conferencing tools to stay aligned with their BPO partner(s).
- Out-of-the-box dashboards make it easy to manage performance and spot trends.
- Payment processing is handled by ArenaCX after a 15-point audit is conducted on the BPO invoice.
Zendesk customers can learn more about "Get Labor" here, and download it the Zendesk app marketplace.
ArenaCX is the world's first tech-powered marketplace platform for business process outsourcing (BPO). ArenaCX curates and vets BPO partners, using data and industry expertise, to provide an enterprise-level outsourcing RFP experience to companies of all sizes.
Launched in 2020, ArenaCX has developed a marketplace of over 125 business process outsourcing firms who together amass over 425,000 seats of capacity. All partners on the ArenaCX platform operate under contract with standard terms and conditions, making ArenaCX the safest, easiest, and most affordable platform to transact in outsourced business services.
For more information about ArenaCX, please visit arenacx.com.
SOURCE ArenaCX
The "Get Labor" app allows SMBs to accelerate growth with easy access to top BPOs globally
Get Labor应用程序允许中小企业通过轻松访问全球顶级BPO来加速增长
RALEIGH, N.C., Sept. 27, 2022 /PRNewswire/ -- ArenaCX, the world's only outsourcing management platform, today announced the immediate availability of the "Get Labor" app, which will give Zendesk customers easy access to top BPOs globally.
北卡罗来纳州罗利市9月2022年2月27日美通社/--ArenaCX,全球唯一的外包管理平台,今天宣布立即推出“获取劳动力“应用程序,它将提供赞德斯克客户可以轻松访问全球顶级BPO。
The app will allow Zendesk customers to access a global network of outsourcing partners certified by ArenaCX and hand-selected by Zendesk. Users will be prompted to describe their labor needs and select their preferred geography, before scheduling a call with an ArenaCX Concierge who will match them with a BPO partner.
该应用程序将允许Zendesk客户访问由ArenaCX认证并由Zendesk手工选择的全球外包合作伙伴网络。在安排与ArenaCX礼宾的通话之前,系统将提示用户描述他们的劳动力需求并选择他们的首选地理位置,后者将为他们与BPO合作伙伴进行匹配。
Zendesk and ArenaCX partnering to give SMBs access to top BPOs, allowing them to scale faster despite hiring headwinds
Zendesk和ArenaCX合作让中小企业能够接触到顶级BPO,使他们能够在招聘逆风的情况下更快地扩张
"Historically it was always difficult for smaller companies to access top BPOs and the process of finding an outsourcing partner was very challenging - dealing with RFPs, contracts and more," said Jason Dichter, Head of AMER BPO Partnerships at Zendesk. "ArenaCX has completely simplified this process. They vet each call center, check references and visit sites, streamline the contracting process, and they showcase everything in an intuitive marketplace for users. With 'Get Labor', our customers can be confident that they have selected a high quality BPO partner with attractive pricing and fair contract terms."
Zendesk的Amer BPO Partnership主管Jason Dichter表示:“从历史上看,小公司总是很难接触到顶级的BPO,寻找外包合作伙伴的过程非常具有挑战性--处理RFP、合同等问题。”ArenaCX已经完全简化了这一过程。他们审查每个呼叫中心,检查推荐人和访问网站,简化合同过程,他们在一个直观的市场中为用户展示一切。有了‘Get Labor’,我们的客户可以相信,他们已经选择了一个高质量的BPO合作伙伴,具有诱人的价格和公平的合同条款。
"In today's hyper-competitive market, brands need every advantage they can get," said Alan Pendleton, CEO of ArenaCX. "A big part of this is the ability to scale their workforce to meet demands. The marketplace we've built will give Zendesk customers the ability to access top talent with a few clicks so they can focus on growing their business instead of workforce management."
ArenaCX首席执行官艾伦·彭德尔顿表示:“在当今竞争异常激烈的市场中,品牌需要他们能获得的一切优势。”“这在很大程度上是扩大员工规模以满足需求的能力。我们建立的市场将使Zendesk客户能够只需点击几下鼠标就能接触到顶尖人才,这样他们就可以专注于增长业务,而不是劳动力管理。”
The "Get Labor" app features:
这款名为“Get Labor”的应用程序具有以下功能:
A digital buy-flow that makes launching an outsourcing campaign easy
使发起外包活动变得容易的数字购买流
- Ecommerce-like shopping experience with merchandised service offerings, transparent pricing, and robust profiles on all BPOs.
- Click-to-sign contracts that make launching a campaign simple and straightforward.
- ArenaCX Outsourcing Concierge to ensure brands find the right BPO partner at the best value.
- 类似电子商务的购物体验,提供商品化的服务,透明的定价,以及所有BPO的强大配置文件。
- 点击即可签署合同,使发起活动变得简单明了。
- ArenaCX外包礼宾,确保各品牌以最佳价值找到合适的BPO合作伙伴。
Streamlined visibility and control to drive performance
简化可见性和控制以提升性能
- Outsourcing best practices guides to help brands better manage their contact center partner.
- Integrated messaging and video conferencing tools to stay aligned with their BPO partner(s).
- Out-of-the-box dashboards make it easy to manage performance and spot trends.
- Payment processing is handled by ArenaCX after a 15-point audit is conducted on the BPO invoice.
- 外包最佳实践指南,帮助品牌更好地管理其联系中心合作伙伴。
- 集成的消息传递和视频会议工具,可与其BPO合作伙伴保持一致。
- 开箱即用的控制面板使您可以轻松管理性能和发现趋势。
- 付款处理由ArenaCX在对BPO发票进行15点审计后处理。
Zendesk customers can learn more about "Get Labor" here, and download it the Zendesk app marketplace.
Zendesk的客户可以在这里了解更多关于“Get Labor”的信息,并在Zendesk应用程序市场下载。
ArenaCX is the world's first tech-powered marketplace platform for business process outsourcing (BPO). ArenaCX curates and vets BPO partners, using data and industry expertise, to provide an enterprise-level outsourcing RFP experience to companies of all sizes.
ArenaCX是世界上第一个由技术支持的业务流程外包(BPO)市场平台。ArenaCX利用数据和行业专业知识管理和审查BPO合作伙伴,为各种规模的公司提供企业级外包RFP体验。
Launched in 2020, ArenaCX has developed a marketplace of over 125 business process outsourcing firms who together amass over 425,000 seats of capacity. All partners on the ArenaCX platform operate under contract with standard terms and conditions, making ArenaCX the safest, easiest, and most affordable platform to transact in outsourced business services.
ArenaCX成立于2020年,已经发展了一个由125多家业务流程外包公司组成的市场,这些公司总共积累了超过425,000个席位。ArenaCX平台上的所有合作伙伴都以标准条款和条件在合同中运营,使ArenaCX成为外包业务服务交易中最安全、最容易和最实惠的平台。
For more information about ArenaCX, please visit arenacx.com.
欲了解更多有关ArenaCX公司的信息,请访问arenacx.com。
SOURCE ArenaCX
源ArenaCX
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在马来西亚,moomoo上的投资产品和服务是通过Moomoo Securities Malaysia Sdn. Bhd. 提供,该公司受马来西亚证券监督委员会(SC)监管(牌照号码︰eCMSL/A0397/2024) ,持有资本市场服务牌照 (CMSL) 。本内容未经马来西亚证券监督委员会的审查。
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moomoo是Moomoo Technologies Inc.公司提供的金融信息和交易应用程序。
在美国,moomoo上的投资产品和服务由Moomoo Financial Inc.提供,一家受美国证券交易委员会(SEC)监管的持牌主体。 Moomoo Financial Inc.是金融业监管局(FINRA)和证券投资者保护公司(SIPC)的成员。
在新加坡,moomoo上的投资产品和服务是通过Moomoo Financial Singapore Pte. Ltd.提供,该公司受新加坡金融管理局(MAS)监管(牌照号码︰CMS101000) ,持有资本市场服务牌照 (CMS) ,持有财务顾问豁免(Exempt Financial Adviser)资质。本内容未经新加坡金融管理局的审查。
在澳大利亚,moomoo上的金融产品和服务是通过Futu Securities (Australia) Ltd提供,该公司是受澳大利亚证券和投资委员会(ASIC)监管的澳大利亚金融服务许可机构(AFSL No. 224663)。请阅读并理解我们的《金融服务指南》、《条款与条件》、《隐私政策》和其他披露文件,这些文件可在我们的网站 https://www.moomoo.com/au中获取。
在加拿大,通过moomoo应用提供的仅限订单执行的券商服务由Moomoo Financial Canada Inc.提供,并受加拿大投资监管机构(CIRO)监管。
在马来西亚,moomoo上的投资产品和服务是通过Moomoo Securities Malaysia Sdn. Bhd. 提供,该公司受马来西亚证券监督委员会(SC)监管(牌照号码︰eCMSL/A0397/2024) ,持有资本市场服务牌照 (CMSL) 。本内容未经马来西亚证券监督委员会的审查。
Moomoo Technologies Inc., Moomoo Financial Inc., Moomoo Financial Singapore Pte. Ltd., Futu Securities (Australia) Ltd, Moomoo Financial Canada Inc.,和Moomoo Securities Malaysia Sdn. Bhd.是关联公司。
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