Twilio Launches Unified Profiles And Agent Copilot
Twilio Launches Unified Profiles And Agent Copilot
Twilio 推出统一配置文件和代理副驾驶
By embedding data provided by Twilio Segment's 'Golden' Customer Profiles in Flex, employees have deeper insights into customer behaviors and preferences, enabling more tailored interactions
通过将Twilio Segment的 “黄金” 客户档案提供的数据嵌入到Flex中,员工可以更深入地了解客户行为和偏好,从而实现更加量身定制的互动
This marks the first of three launches in 2024 where Twilio will natively embed Segment into Twilio's Communication products
这标志着 Twilio 在 2024 年推出的三款产品中的第一款,届时Twilio将在Twilio的通信产品中原生嵌入Segment