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Dadacai
参与了话题2021/10/27 11:42
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FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

Also known as : US Starter Guide / How to deposit and withdraw (and other FAQs)? / How to contact customer service?

The information in this post is provided for your easy reference. I do not warrant the accuracy and/or timely update of the information here. Please get hold of the latest copy of their applicable Terms and Conditions if accuracy is important to you.

Welcome Bonus
Terms and Conditions of the promotion
https://www.moomoo.com/sg/support/topic460/h5
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
Note: The chance to draw for free stocks for depositing will only be granted after the deposit is settled in your moomoo account and the settling process takes 5-6 working days.

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Probability of Draw
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
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Tutorial on How to Open an Account and Make a Deposit

The US Starter Guide has many video tutorials to help you learn how to navigate the app (how to open a brokerage account, how to deposit, how to place an advanced order etc). Read this guide on how to use the courses in Moo https://www.moomoo.com/community/feed/107614230740997?lang_code=2

Click on the US Starter Guide (inside the grey box) below to get started.
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Doing The Draw

Check Me > Rewards OR Me > Promotions > Welcome Bonus to do the draw to find out which free stock you have won. If you do not receive the in-app notification or any chance to draw within five business days after you have met the promotion criteria, please contact their customer service. https://www.moomoo.com/community/feed/106193669259270?lang_code=2
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

After successfully drawing the free stock, it will be added into your positions in five business days (ten business days for the Exclusive Bonus). You can check it at Trade > click on the US Margin Account (then scroll down). You will be able to trade your free stock once it appears in your positions.
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Why are my stocks freezing/frozen?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
Current Promotion:
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

Expired Promotions:
Summer Exclusive Version 2 (expired)
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
Summer Exclusive Version 1 (expired)
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?

Exclusive Bonus (expired)
This applies only if you registered a moomoo account using the link from participating referral channels.
Terms and Conditions of the promotion
https://www.moomoo.com/sg/support/topic3_809
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FAQ on Deposits and Withdrawals
Information taken from https://fastsupport.fututrade.com/category11009/h5

1. It takes 5-6 working days for deposits to be settled (show up in your moomoo account). I believe this is because it is possible for ACH transfers to be reversed by the originating bank anytime within the first 5 days. In the meantime, you get instant buying power of your deposit amount (up to max 1000 dollars usually) for buying of stocks (excludes options trading). If you want to cancel your deposit, read the instructions here https://www.moomoo.com/us/support/topic4_253/h5/

2. How to verify micro-deposits https://www.moomoo.com/community/feed/107879506640902?lang_code=2

3. Trade > click on US Margin Account > Funds Details shows your cash balance (settled and unsettled).
Trade > click on US Margin Account > Account Details > Cash Withdrawable shows how much you can withdraw (settled cash only).
To withdraw, pls set up your bank account first at Trade > More > Account > Bank Account
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
FAQ (For US residents) : How Do I Get The Free Stock for Joining and Depositing?
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How to Contact Customer Service
https://www.moomoo.com/community/feed/106193669259270?lang_code=2
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PS: I’m not a staff of Moomoo. I wrote this to help fellow Moomoo users. Please click the 强 or comment below if it has helped you
moomoo是由Moomoo Technologies Inc. 提供的一款应用程序,提供投资信息。moomoo不是投资顾问或经纪交易商,不提供投资或财务建议,也不提供证券交易服务。社区用户发布或分享的所有评论、链接等均为作者个人观点,并不代表moomoo及其关联方、moomoo或其关联方的任何员工的观点、看法或立场。您的个人财务计划和税务情况,请咨询合资格的投资顾问或税务顾问。moomoo对上述内容的真实性、完整性、准确性或对任何特定目的的时效性不做任何陈述或保证。
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